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Customer services is a continually evolving process, and when organizations wait too long to adapt risk losing customers to more agile competitors.

This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.

Vendor:

Cisco

Posted:

Feb 8, 2021

Published:

Jun 12, 2014

Format:

PDF

Type:

White Paper