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With the anonymity of the Internet, greater access to information online and large profits to be made by reselling hot products, subscription fraud is becoming a common problem for telcos. As a result, Bouygues Telecom, the 3rd largest mobile phone provider in France, is trying to gain insight into the essentials to stop fraud from financial losses.
In this case study, Bouygues Telecom uses an analysis platform to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue.