Economic Impact of a BlackBerry Solution in North American Enterprises

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In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.

Key findings include:

  • Employees in the sales, field service and executive management roles achieve the largest increases in productivity
  • Enhanced business efficiency benefits account for the majority of BlackBerry solution deployment benefits across all maturity stages
  • Mobile security benefits are a key benefit enterprises achieve from deploying BlackBerry solutions
  • Voice and data plan costs account for the majority of total costs across all maturity stages
  • The ROI range improves dramatically for each BlackBerry solution maturity stage
Feb 8, 2021
Feb 19, 2010
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