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IT Asset Management Research

  • Converged vs. Hyper-Converged: What Does Your Data Center Need?

    Sponsored by: HPE and Intel®

    The goal of converged architecture is to alleviate pressure on overworked data centers, but it all goes to waste if you don't have the right system to compliment your existing IT investments. This e-guide covers the basics of converged and hyper-converged architectures, with pros, cons, and hypervisor flexibility detailed. Download to learn more.

  • Gaining End-to-end Visibility: Better IT Operations through Operational Intelligence

    Sponsored by: Splunk

    Discover how to turn silos of machine data into actionable information for new levels of infrastructure insight via IT operational intelligence. Read on to understand how operational intelligence provides better end-to-end visibility, so you can deliver essential services and apps with a reduction in mean-time-to-recovery.

  • CW Nordics May 2017

    Sponsored by: ComputerWeekly.com

    The cloud is so pervasive within enterprises today that it is easy to understate the way it has changed businesses. The internet of things is putting your security at risk. How did application performance monitoring prevent a business disaster? Read on to explore all this and much more.

  • IT as a Service: Transforming Your Organization into a Trusted Service Provider

    Sponsored by: IBM

    Learn the essentials of implementing IT as a Service (ITaaS), and how to transform your organization into a trusted services provider. Access now to create a sustainable ITaaS model by deconstructing the importance of modular services; value of hybrid cloud delivery models; ITaaS lifecycle management, and more.

  • Moving Your Business to a Holistic, Digital-Driven Enterprise

    Sponsored by: Commvault

    Discover how to transform your organization without undue workflow interruption by strategizing IT transformation with the 3 methods outlined here. Read on to establish alignment between the CIO and IT team on strategy, objectives, timeline, and deployment of internal and third-party resources.

  • Flipping the Digital Switch: Bringing IT Harmony to Digital Transformation

    Sponsored by: Commvault

    As an IT professional, no doubt you may already be weary of the phrase "digital transformation." Before embarking on your journey, read this resource to examine 5 essential questions IT must answer in order to prepare your enterprise for its digital initiatives successfully.

  • The Digital Workspace: Strategies for the Future of Workplace IT

    Sponsored by: Citrix

    By downloading this resource, you'll receive guidance on the key principles of digital workspace implementation, as well as market drivers, challenges, and employee experience to account for when reimagining desktop environments. Read on to capture the benefits of cloud-ready digital workspaces now.

  • Hyperconverged at Scale: Building out Data Center Infrastructure

    Sponsored by: Dell EMC Intel®

    In this ESG white paper, uncover the benefits of hyper-converged infrastructure to be derived from implementation. Download now to see how HCI prepares IT for shifting to a services delivery model, and how HCI enables cloudlike flexibility of existing resources.

  • The IT Transformation Questions Every CIO Should Ask

    Sponsored by: Rackspace

    What does the business need most from IT in 2017? Download this resource to discover 6 questions every CIO should strive to answer to jump-start IT transformation, such as considerations around the unique needs of your industry vertical, cloud adoption, and more.

  • An Introduction to AIOps

    Sponsored by: Moogsoft

    Algorithms can automate the process of analyzing and correlating event data - what takes humans hours to achieve can be done in milliseconds as alerts unfold in your environment. Download this white paper to discover how algorithmic IT operations (AIOps) can help IT keep up with the change and scalability demands of today.

  • RACQ: Audit Scare Led to Software Cost Containment Drive

    Sponsored by: Snow Software

    Read on to analyze how one software asset management (SAM) tool empowers organizations to strategically manage, optimize and contain software costs—taking the guesswork out of understanding license positions, and enabling businesses to respond to renewals and audits promptly.

  • Building A Resilient Smart Grid

    Sponsored by: Red Hat

    Download this resource to discover reference architectures to improve collection, distribution and storage of data within energy providers' IT infrastructures. Additionally, learn how providers can embrace digital transformation to improve electric utilities services.

  • A Quick Guide to Modernizing Customer Service

    Sponsored by: ServiceNow

    80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.

  • 3 Ways IT Can Accelerate Business Success

    Sponsored by: Cherwell

    This e-book explains how to accelerate business success in three areas—modernizing your self-service portal, collecting and using value-added metrics, and implementing data integration for actionable IT intelligence. You will learn how to keep up with business and deliver results that contribute to the bottom line.

  • Key Technical Support Considerations for the Cognitive Era

    Sponsored by: IBM

    Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.

  • How Service Management Is Transforming

    Sponsored by: Cherwell

    IT service management (ITSM) is reaching far beyond traditional borders and spreading into every other aspect of your business. This expert analyst report gives you an overview of how the ITSM market is changing and presents 3 cases in a Q&A style to explore how different companies are approaching their ITSM strategies.

  • Cherwell Service Management Product Overview Video

    Sponsored by: Cherwell

    If you organization is looking to implement, update, or automate ITSM, watch this brief video to learn about Cherwell Service Management software and its key features, including out of the box ITIL certified processes, a modern, intuitive self-service portal, codeless technology, and more.

  • Start Banking Results with Modern-Day IT Service Management

    Sponsored by: Cherwell

    As more enterprises undergo digital transformation to the 3rd Platform of computing — which comprises cloud, mobility, big data/analytics, and social business — the nature of IT and IT service management is changing rapidly. This analyst report addresses questions regarding digital transformation and how it is affecting the delivery of IT services.

  • Cherwell Brings Order to Chaos at an International Health and Fitness Services Company

    Sponsored by: Cherwell

    An international health and fitness service provider's broken system was introducing chaos into most business transactions. Read on to learn how IT service management (ITSM) and IT asset management (ITAM) were introduced to improve collaboration, asset management, end-user experience, and much more.

  • The Foundation of a Successful ITAM Program - In 5 Not So Easy Steps

    Sponsored by: Flexera Software

    IT asset management (ITAM) is no easy task. It takes some hard work to ensure that your ITAM program has the right foundation, but it's worth it in the end to have a program that is actually effective. This white paper dives into the 5 complex steps that will guide your ITAM foundation building process to success.

  • Consolidating IT Tech Support for Multi-vendor Environments

    Sponsored by: IBM

    Download this resource to discover an integrated technical support method suited to multi-vendor IT environments, and which offers proactive and predictive analytical support for server hardware, software, storage, and networking devices.

  • Improve Customer Service and IT Service Support via Cognitive Computing

    Sponsored by: IBM

    Delve into the thickets of your multi-vendor IT landscape, and discover how to easily and quickly resolve your IT support problems in order to get your systems back online with cognitive computing. Tune in now to revamp your customer support with an automated technology support service.

  • Streamline Data Center Maintenance with Multivendor Technology Support

    Sponsored by: IBM

    Here's how to realize proactive multi-vendor IT support: Watch this video to streamline maintenance support for hardware, software, and your multiple vendor relationships with a single point of contact. Discover a technical appliance purpose-built for your heterogeneous data center environment.

  • Technical Support for Your Growing IT Inventory

    Sponsored by: IBM

    Reactive IT support for critical maintenance is no longer enough. Tune into this video to improve IT service and simplify inventory management with strategic implementation of a technical support appliance that provides user-specified hardware inventory discovery.

  • Computer Weekly – 28 March 2017: Making the UK fit for 5G

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we look at the government's new 5G strategy and assess whether it's enough to stimulate development of next-generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data. And we examine how to prevent the move to DevOps from harming work-life balance. Read the issue now.

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