All Research Sponsored By:SAP America, Inc.
-
The power of predictive analytics impacts the bottom line
In this eBook, learn more about how organizations use predictive analytics to directly impact the bottom line.
-
Understanding how advanced analytics can transform your business
This eBook focuses on how organizations should leverage the new breed of advanced analytics tools, including in-memory analytics, in-database analytics and complex event processing.
-
SAP Whitepaper: SAP In-Memory Computing Technology: Changing the Way Business Intelligence Is Managed
This white paper details how in-memory computing changes the way organizations can operate and gain value from their business intelligence (BI). Particularly, discover how this method can bring together online transaction processing (OLTP) applications and online analytical processing (OLAP) applications.
-
Presentation Transcript: Instant Insight for the Rest of Us: OnDemand Business Intelligence
Read this transcript featuring Claudia Imhoff, a popular speaker and internationally recognized business intelligence expert, and Pete Scholtens, Solution Manager of SAP.
-
Advancing Enterprise Mobility to Improve Sales and Service
Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.
-
SAP Business Communications Management Rapid-Deployment Solution
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
-
SAP CRM Rapid Deployment Solution
See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow
-
What's your Customer Experience Advantage?
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
-
Strengthening Governance, Risk, and Compliance in the Banking Industry
Learn the reasons why a holistic view of risk in your company is essential in times of financial turbulence - and how many companies are adding value through governance, risk, and compliance (GRC) initiatives. Read this report to learn more. (Economist Intelligence Unit, 2009)
-
SAP Customer Relationship Management (SAP CRM) Multimedia Presentations
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage.
-
Six Success Factors for Building a Best-Run Marketing Organization
This paper discusses six success factors that will enable your marketing organization to overcome the challenges to reaching growth and profitability objectives. Continue reading to learn more about these six success factors and more.
-
E-Book: Leveraging Web 2.0 and Social Media in CRM Programs
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
-
Virtual Firsthand Training – A New Dimension of SAP® Education
This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach.
-
T-Systems: Flexible Offerings from SAP® Education Boost Expertise While Keeping Costs down
This paper explains how T-Systems, an SAP global hosting partner and an outsourcing provider for SAP, turned to SAP Education to create an intensive SAP training course that greatly reduced the need for travel. Read on to learn the business benefits T-Systems has experienced since combining efforts with SAP Education.
-
SAP® Knowledge Acceleration: For Effective Business Planning and Consolidation
Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
-
Thinking of Cutting Your Team’s Training Budget? Think Again!
This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months.
-
Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again
BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
-
SAP Safeguarding for Operations: Keep your Business Running Smoothly Now and in the Future
This paper describes how the SAP® Safeguarding for Operations portfolio of services offers the expertise and tools needed to stabilize, optimize, and efficiently maintain today’s complex landscapes, while simultaneously reducing operational costs.
-
How to Transform Your Business: A Strategic Roadmap for Delivering Value
This white paper explores the key strategic issues and best practices involved in transforming your business to enable growth. Discover the steps you must take to innovate, translate business strategy into IT strategy, develop a roadmap for strategic business transformation, and obtain maximum benefit from your SAP investment.
-
SafeGuarding Upgrades of your SAP® Applications: Ensuring Upgrade Success by Identifying and Addressing Potential Challenges Proactively
This paper describes how the SAP Safeguarding for Upgrade portfolio of services helps you identify and address potential challenges associated with an upgrade of your SAP solution early – and ensure its success. Read on to learn more about how to upgrade successfully with SAP Safeguard.
-
Safeguard the Implementation of New Technology: Reduce Implementation Risk and Optimize Performance
Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions.
-
Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth
This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software.
-
Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins
CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins.
-
Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit
Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.
-
Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services.