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Communications Software White Papers

  • 7 Business Benefits of Moving to a Cloud Communications Solution

    Sponsored by: Avaya

    As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks.

  • Transforming Communications at NPower

    Sponsored by: FourNet

    Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.

  • Understanding the Real Cost of Your Business Phone System

    Sponsored by: Avaya

    Many organizations are keeping their phone systems on-premise. Generally, they cite that it would be cheaper to remain on-premise than it would be to go and purchase a cloud phone system… or would it? Study this white paper to learn the top 5 hidden costs of legacy phone systems and how they compare to cloud systems.

  • Tried and Tested: The New Paradigm in the Workplace

    Sponsored by: NTT

    The COVID-19 lockdown has forced the acceleration of companies' digital transformation agendas, with important advancements in employee engagement, productivity and security. In this IDC report, learn more about how the new paradigm or work is transforming the workplace, workforce and work culture.

  • Are Your Communications Slowing You Down?

    Sponsored by: Avaya

    69% of employees waste up to 60 minutes per day navigating between apps. With an overload of apps in today’s businesses, employees are becoming disengaged due to poor user experience, and this disengagement trickles down to your customers. View this infographic for more on why your communications may be slowing you down.

  • Virtual Customer Engagement

    Sponsored by: Avaya

    Virtual meetings are quite important to the health of a business, especially during a period when everyone is working remote. Customer engagement is also made more challenging, and you need the right cloud office platform to keep your customers and employees connected. Read this white paper for a closer look at one such platform.

  • Unite Your Communications

    Sponsored by: Avaya

    Cloud communications give businesses all sorts of ways to collaborate more effectively, improve their operations, and save money. But implementing a cloud solution thoughtfully is essential to ensuring you garner the full benefits. In this white paper, explore the key cloud communications service available today and the benefits of each.

  • Simplify How Employees Work Using Unified Communications and Collaboration

    Sponsored by: Verizon

    To stay competitive in today’s accelerated business pace, organizations need better ways to communicate and collaborate. They need to support their remote and traveling workforce with even more services and tools. In this brief, learn how your organization can simplify how employees work using unified communications and collaboration.

  • UCaaS: An Analyst Report

    Sponsored by: Fuze

    IT departments are considering new and innovative strategies for keeping employees productive. As it happens, cloud is in high demand, and unified-communications-as-a-service (UCaaS) is one of the latest cloud services to be evaluated by Forrester. If you are thinking about running your UC in the cloud, read this report.

  • CallTower Microsoft Teams Direct Routing

    Sponsored by: CallTower, Inc.

    Microsoft Teams’ active users has increased 375% from November 2019 to April 2020 due to COVID-19. In this white paper, learn how CallTower direct routing can help take your Microsoft Teams experience to the next level.

  • Remote Agent Solution for Home and Office

    Sponsored by: AudioCodes

    In this white paper, learn how AudioCodes’ WebRTC Endpoint and One Voice product suite can help contact center employees work from home by providing an internet-based solution that’s easy to manage and maintains enterprise grade voice quality.

  • EMC: Pay-As-You-Go Voice Connectivity Delivered from AWS Marketplace

    Sponsored by: AudioCodes

    To realize the full benefits of the cloud, EMC wanted a reliable voice connectivity solution that could be delivered in a managed services model with pay-per-use pricing, in line with the other AWS services it was consuming. In this case study, learn how EMC was able to accomplish this with the help of AudioCodes Mediant VE SBC.

  • Stop the Meeting Madness

    Sponsored by: AudioCodes

    71% of managers say that meetings are unproductive, and 65% say that meetings keep them from doing their job. Industry innovators are developing technologies that use conversational AI to capture meeting-generated content and make it accessible, searchable and sharable throughout an organization. Read this white paper to get a closer look.

  • Case Study: AudioCodes IT and Microsoft Teams

    Sponsored by: AudioCodes

    Professionals who are part of an organization looking to implement a comprehensive, all-in-one enterprise collaboration and communications platform should read this case study. Use it to learn how an industry-leading software provider was able to migrate to such a platform with full voice calling services in only two weeks.

  • Business Readiness with GlobalMeet

    Sponsored by: PGi

    In this blog, learn about PGi’s comprehensive collaboration and unified communication solutions that allow employees to work anywhere there is an internet or phone connection.

  • How to Choose the Right Platform for Your Web Event

    Sponsored by: PGi

    Web events are an excellent communications technology for businesses that want to costeffectively get their message out to a large, often global audience. However, it can be difficult to choose the right platform for your web event. In this Frost & Sullivan report, explore key criteria to look for in a conferencing vendor.

  • Case Study: GlobalMeet Webcast

    Sponsored by: PGi

    One week before Model N’s Rainmaker20 event they made the difficult decision to cancel their in-person gathering. As a result, Model N needed a partner who could help bring Rainmaker20 to life as a virtual event and ensure a seamless execution. In this case study, learn how PGi helped Model N host Rainmaker20 virtually.

  • Take Your Web Events to the Next Level

    Sponsored by: PGi

    Organizations looking to deliver a higher-quality, more robust webcasting and streaming experience would do well to take a glimpse at this data sheet. Contained within is information on a reliable, enterprise-grade live streaming events platform that allows you to customize branding, engage audiences, scale, and integrate seamlessly.

  • Accelerated Global Expansion of Scalable, High-Performance Unified Communications

    Sponsored by: Equinix

    Unified Communications platforms require extensive scalability and flexibility in today’s digital workplace. They also require reliable data backup and disaster recovery so that they can remain functional in the face of unpredictability.In this case study, read about how Zoom was able to prepare for the unknown with a high-performance platform.

  • Make Working from Home Work for You

    Sponsored by: Poly

    Working from home on a long-term basis is a new concept for many. The paradigm has shifted, and organizations now need to have their employees ready to make offices out of their dwellings.Jump into this brief e-guide for best practices and a step-by-step process on preparing employees to work from home.

  • MicroScope – July 2020: MSPs lend a helping hand

    Sponsored by: MicroScope

    In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging

  • Answering the Call: Why End-to-End Communication Matters in Transportation and Logistics

    Sponsored by: Motorola, Inc.

    In this white paper, learn how unified communication systems can help to give transportation and logistics organizations an edge in today’s accelerated shipping environment.

  • Radio Alert: Powerful Alone. Game Changing Together

    Sponsored by: Motorola, Inc.

    While two-way radios are vital for seamless, instant communication, video solutions are just as critical to stay aware and secure. In this white paper, learn how integrating two-way radio communications with video security can help ensure that the right people receive advanced, real-time video information when it’s needed most.

  • Strengthening the Foundation of Manufacturing Communications

    Sponsored by: Motorola, Inc.

    Operationalizing effective communication remains a challenge across many industries and manufacturing is no exception. In this white paper, learn how Motorola Solutions can help strengthen the foundation of manufacturing communications.

  • Go the Distance with TLK 150 Mobile Radio

    Sponsored by: Motorola, Inc.

    Today, many fleet organizations are using multiple devices to connect their teams on the road and in the office. But often the interfaces don’t interact, and the multitude of devices can lead to distractions on the road. In this brief, learn how TLK 150 Mobile Two-Way Radio can help provide the voice and data communications your organization needs.

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