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Communications Software White Papers

  • RingCentral vs. Microsoft Teams vs. Mitel

    Sponsored by: Datalink Networks

    UCaaS, or cloud UC will account for 74% of all unified communications by 2024. This means that you must now decide which platform has the most necessary features to allow your business to grow and can promise the most scalability. View this comparison guide to see what RingCentral, Microsoft Teams and Mitel can deliver.

  • Vaccine Distribution Solutions from NWN

    Sponsored by: NWN Corporation

    Is your organization searching for a way to get a unified view into your entire cloud communications infrastructure? NWN’s Experience Management Platform strives to help you through advanced analytics, reporting, a customer success center and proactive alerting. Click this brief to learn how it’s helping distribute the COVID-19 vaccine.

  • Oracle Secures Enterprise Networks for Microsoft Teams

    Sponsored by: Oracle

    Today’s organizations require secure, flexible communications. Oracle and Microsoft have answered the call by delivering a safe, fully integrated, real-time voice experience for the many Office 365 customers who use Teams. View this solution brief to learn how Oracle’s Enterprise Session Border Controllers (E-SBCs) are facilitating it.

  • Market Guide for Contact Center as a Service

    Sponsored by: 8x8, Inc.

    This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.

  • Microsoft and Oracle: Strategic Partners

    Sponsored by: Oracle

    Oracle and Microsoft, two of the industry’s largest cloud and SaaS providers, are collaborating to simplify the adoption of cloud technologies and SaaS applications for their mutual customers. Examine this brief to get the full details about Oracle’s SBC, Direct Routing for Teams, SD-WAN, and more.

  • 8X8 Named a Leader in Gartner UCaaS Magic Quadrant For 9th Year in a Row

    Sponsored by: 8x8, Inc.

    If your organization is searching for the right UCaaS provider to enable the anticipated spike in permanent remote work, this Magic Quadrant will help you make the most suitable choice. Gartner compares 14 notable products in the market, including X Series, Webex, Zoom, Teams, Fuze, GoToConnect, MiCloud Connect, and RingCentral.

  • Enterprise SBCs: Excerpts

    Sponsored by: Oracle

    Enterprise network border controllers (eSBCs) are network elements that control and manage real time multimedia traffic flows between IP networks. They also perform native IP interconnection functions required for real-time communications. Download this report to get an overview of the market leaders in this space.

  • Microsoft Teams Direct Routing as a Hosted Oracle Cloud Infrastructure Service

    Sponsored by: Oracle

    Organizations using Microsoft Teams can now leverage Teams Direct Routing as a service through Oracle’s Cloud Infrastructure. Through Oracle’s Session Border Controller (SBC) product line, Microsoft has certified their Direct Routing service for robust, compliant QoS. Read this white paper to understand this managed service, and others, in full.

  • UCaaS: Driving More Efficient Communications and Collaboration

    Sponsored by: Fuze

    Old PBX equipment, desk phones and conferencing equipment are expensive to maintain, haven’t kept pace with a mobile-enabled world and are no help when physical presence is impossible. It may be time for your enterprise to shift communications to the cloud. Leverage this dynamic resource to learn 3 advantages of cloud communications.

  • The State of Enterprise Unified Communications & Contact Center Security

    Sponsored by: Oracle

    Real-time communications cyber risks are on the rise. 25% of companies say the threats hitting their communications infrastructure create more than 20 incidents per year. Not only do enterprises need stronger security, users want a better experience as well. Access this Dark Reading research report to learn more about the state of UC security.

  • Oracle Communications and Zoom Strategic Partnership

    Sponsored by: Oracle

    As remote working has now become the new norm, enterprises are implementing Zoom for their UC needs to promote enhanced productivity. As such, security and seamless migration are top of mind for enterprise IT administrators. Leverage this white paper to see how Oracle’s Session Border Controller (SBC) is playing a major role in this effort.

  • Four Key Challenges of Enabling Digital Learning—and How Poly Can Help

    Sponsored by: Polycom, Inc.

    Right now, the educational sector is in a fierce uphill battle. Disparate students, teachers and resources and outdated or ineffective technology are all contributing to a remote learning curve that, without the right solutions, can prove quite steep. Use this e-book to educate yourself on 4 remote learning challenges and how to tackle them.

  • The “New Normal” Redefines Education

    Sponsored by: Polycom, Inc.

    Education has been forever changed, and the technology used for driving remote learning is changing, too. Integrated laptop and computer cameras and speakers have worked for some, but poor audio and video quality can negatively impact learning going forward. See this data sheet to explore future-proof video hardware for remote education.

  • Poly Solutions for Education

    Sponsored by: Polycom, Inc.

    Today, many schools are looking to a “hybrid” approach, with educators teaching a mix of students in the classroom and students at home. To be successful, they must have the right tools. In this white paper, learn how Poly solutions can help educators and student by brining high quality audio, video and content sharing into the classroom and home.

  • Moving Voice from Skype for Business Online to Microsoft Direct Routing

    Sponsored by: Oracle

    Skype for Business Online will be retired on July 31, 2021. In this short blog, learn what this means for mutual Microsoft and Oracle communication customers and how to move voice from Skype for Business Online to Microsoft Direct Routing.

  • Be the Change: Choose Next-Gen Collaboration

    Sponsored by: Lumen

    A cloud-based, hosted collaboration solution enables motivated teams, talent retention, community innovation, and more. In this infographic, learn about Lumen and Cisco’s UC model which can help to deliver on these benefits and create a productive work environment.

  • Trends Reducing Team Communications Silos for Better Worker ROI

    Sponsored by: 8x8, Inc.

    Research has shown that the digital communications experience has grown increasingly fragmented and complex, to the considerable detriment of effective engagement and collaboration. In this white paper, learn how organizations can make today’s digital channels and legacy communications tools work better together in a more cohesive way.

  • What is 8x8 Voice for Microsoft Teams?

    Sponsored by: 8x8, Inc.

    8x8 Voice for Microsoft Teams is a cloud-based PBX-to-PBX integration with Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Download this interactive e-book to learn more about 8x8 Voice for Microsoft Teams.

  • NWN Unified Communications: A Brief

    Sponsored by: NWN Corporation

    Poor communication costs organizations an estimated $37 billion each year due to lost productivity and inefficient collaboration. NWN’s Unified Communications can help empower your employees to stay engaged with each other and customers by delivering the latest communications technologies in one place. Download this brief to learn more.

  • A Secure, Integrated Portfolio with Experience Management

    Sponsored by: NWN Corporation

    Organizations of all sizes in all industries face a greater urgency to deliver a more agile, secure, cost-effective and collaborative digital communications experience. In this brief, learn what customers should look for in a cloud communications service provider.

  • Be the Change Fast, Smart, Agile Communication for Every Employee

    Sponsored by: Lumen

    In this infographic, learn about Lumen and Cisco’s partnership to help deliver fast, smart and agile communication for every employee. Download this infographic to learn more.

  • Customer Engagement: How Your Communication System Makes or Breaks It

    Sponsored by: 8x8, Inc.

    Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.

  • Advanced Technology Solutions from NWN

    Sponsored by: NWN Corporation

    Your business’s end users need to stay connected, especially in today’s ‘work-from-anywhere’ ecosystem. But too many IT departments face poor connectivity and limited visibility – and both lead to increased costs. Leverage this white paper to learn about an experience management platform that strives to alleviate these issues.

  • Be the Change: Minimized Investment, Maximized Results

    Sponsored by: Lumen

    Procurement professionals are on a charge to deliver rapid ROI, boost efficiency and ensure continuity throughout. These can all be achieved through increased flexibility, which cloud communications readily offers. Check out this infographic to explore cloud-delivered UC by Lumen and Cisco.

  • Secure by Design Cloud Business Communications Apps & Infrastructure from NWN

    Sponsored by: NWN Corporation

    Integrated security is helping companies mitigate larger attack surfaces created by remote and hybrid work teams. Security postures are shifting from reactive to proactive, and one-size-fits-all approaches are falling by the wayside. View this solution brief to explore how to get a unified view of your entire cloud communications infrastructure.

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