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  • Automating the Business of Science with Applications

    Sponsored by: ServiceNow

    A national science and engineering research lab provides support and services to over 12,000 users with diverse regional, functional, and divisional requirements. This called for a renovation in how they handled their IT service management. Find out how the lab benefitted from this service overhaul.

  • From Multi-Channel to Unified Integrated Customer Experience

    Sponsored by: ServiceNow

    Swiss Re, a leading and highly diversified global re-insurer, needed a way to enhance IT service experience. They created and launched their enterprise service management portal to 79 locations across 25 countries. View this webinar to learn how they accomplished this and the benefits they realized.

  • ITSM and Digital Transformation – Where Are We?

    Sponsored by: Serviceaide

    Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

  • Modernizing Legacy Applications Saves Bottom Lines

    Sponsored by: ServiceNow

    Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.

  • Accelerating Carrier Ethernet Revenue through Service Differentiation

    Sponsored by: Infovista Corporation

    Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.

  • Achieving Actionable Insights from IT Operations Big Data

    Sponsored by: IBM

    IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.

  • Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage

    Sponsored by: IBM

    Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.

  • Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage

    Sponsored by: IBM

    Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.

  • Become an Automated, Agile Enterprise

    Sponsored by: Hewlett Packard Enterprise

    The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."

  • Bridging Telecom and the web

    Sponsored by: Alcatel-Lucent

    This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.

  • Build the Intelligent, Integrated Enterprise

    Sponsored by: Red Hat

    Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.

  • Business Phone Systems - Virtual PBX

    Sponsored by: RingCentral

    View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.

  • CentraStage Endpoint Management

    Sponsored by: CentraStage

    This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints

  • Centrica Redefines Customer Relationship with HP Converged Cloud

    Sponsored by: Hewlett-Packard Enterprise

    This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.

  • Cloud Infrastructure for The Real World

    Sponsored by: Red Hat

    This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.

  • Cloud Security: Enterprise Point of View

    Sponsored by: Dimension Data

    Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud.

  • Converged Infrastructure Trend 2- New skill sets

    Sponsored by: Hewlett-Packard Enterprise and Intel ®

    This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.

  • Don't Get Lost in Multi-Vendor Support Chaos

    Sponsored by: Hewlett-Packard Enterprise

    This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.

  • EMC and Microsoft Delivering Network Aware Service Management

    Sponsored by: Microsoft

    Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

  • Get Cost Visibility and Chargeback for Your Cloud Services

    Sponsored by: Hewlett Packard Enterprise

    This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.

  • Get Quick & Easy Access to IT Staffing with IM Link

    Sponsored by: Ingram Micro

    This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.

  • Home Suite Home

    Sponsored by: Avaya

    This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.

  • Hybrid IT Service Management

    Sponsored by: FrontRange Solutions Inc.

    This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.

  • Hybrid ITSM: Because having one option isn't an option

    Sponsored by: FrontRange Solutions Inc.

    This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.

  • N-able Help Desk Manager: Free 30-Day Trial

    Sponsored by: Solarwinds N-able

    This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.

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