Knowledge Management Multimedia
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Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
Sponsored by: KANACheck out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
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IBM Lotus Notes and Domino
Sponsored by: IBMIBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.
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Introduction to crystalreports.com
Sponsored by: Business ObjectsSharing reports over the Web is convenient and efficient, yet if it is not done securely, the information can be easily compromised. Attend this Webcast to learn how your business can instantly and securely deliver reports to improve productivity and ...
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Seven Strategies for Effective Desktop Management
Sponsored by: WebEx Communications, Inc.Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets
