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Churn Multimedia

  • Billion Dollar Blindness

    Sponsored by: TechTarget

    Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.

  • Curiosity Video Series Episode 3: Leadership & Analytics

    Sponsored by: Domo Technologies

    In the 3rd episode of Curiosity: Do Data Differently series, Domo explores the new traits of data leadership necessary to navigate the pandemic and how to maximize the value of your teams in an increasingly digital work environment. Access it here.

  • Digital Customer Self-Service in 2021 and Beyond

    Sponsored by: OutSystems

    The new standard customer value model incorporates digital experiences as one of its essential elements. In fact, Forrester found that 42% of digital leaders say that digital business is the most critical business priority in 2021. Learn how OutSystems is helping business transform their digital customer experiences in this exclusive webinar.

  • Empathetic Customer Experience - Changing the Thinking

    Sponsored by: Alchemer

    Check out this webcast from Alchemer to hear VP of Customer Experience at IDC and CEO at Alchemer discuss how to build an empathetic relationship between customers and brands, the importance of technology in strengthening customer experience and driving business outcomes, and more.

  • 3 Reasons Why CEM Is the Place to Innovate

    Sponsored by: OpenText

    The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more.

  • A Brazilian company adopts IBM System z to handle rapid business growth

    Sponsored by: IBM

    This on-demand video case study explains how Sicoob, Brazil's largest cooperative credit system, achieved high performance and scalability by investing in the right server platform, allowing the company to accommodate business growth.

  • Analytics: The Art and Science of Better Webcast

    Sponsored by: SAS

    This webcast takes a look at how organizations can consider analytics from two perspectives – the science of analytics and the art of how people apply this science in new and creative ways to make the world better.

  • Applying Business Analytics Webinar Series - Got Bad Data?

    Sponsored by: SAS

    Tune in to this Webinar to find out how to improve key data areas through data quality profiling and provide decision makers with trustworthy information. You’ll learn how to apply analytics to your reliable, high-quality data and come away with insights that optimize your organization’s decision-making capabilities.

  • Applying Business Analytics Webinar Series - Got Bad Data? Part 2

    Sponsored by: SAS

    Tune in to this Webinar to find out how data quality can improve business performance. You’ll learn how to improve key data areas by performing data quality profiling and data collection through closed-loop monitoring, and how to address data quality as a process to derive value and drive continuous improvement.

  • Applying Business Analytics Webinar Series - Got Bad Data? Part 3

    Sponsored by: SAS

    Tune in to this Webinar to find out how data quality influences the effectiveness of predictive analytics and forecasting. You’ll learn how to go beyond name and address matching to realize the potential of numerical data quality, how to overcome insufficient yet relevant data from your predictive and forecasting models, and more.

  • Applying Business Analytics Webinar Series - Integrate Your Office

    Sponsored by: SAS

    This Webinar explains how by combining the power of SAS® Business Analytics with Microsoft Office you will be able to easily access data from any operational system without IT intervention, automate spreadsheets and PowerPoint decks, and save time and money by reducing redundancy and improving productivity.

  • Author and deploy rules using WebSphere ILOG JRules Business Rules Management System

    Sponsored by: IBM

    Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions.

  • BPM Adoption Patterns & Practices in Industry

    Sponsored by: Oracle Corporation UK Ltd

    Watch this webcast to learn how organizations in the financial services, communications, utilities, and retail industries are adopting business process management (BPM) software and using best practices to address their pertinent process challenges to deliver relevant business value.

  • Calculating Customer Lifetime Value: Analysis to Loyalty

    Sponsored by: Looker

    Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company.

  • Case Study: Mandarin Oriental

    Sponsored by: SDL Web Content Management Solutions Division

    This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.

  • Cloud for Service Providers

    Sponsored by: Citrix Systems, Inc.

    This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes.

  • Cognos Business Intelligence for Report Authors

    Sponsored by: IBM

    Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere."

  • Customer Communication Management

    Sponsored by: Pitney Bowes Business Insight

    CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.

  • Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management

    Sponsored by: KANA

    Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.

  • Dancing with Elephants - Making Your Business Processes Agile

    Sponsored by: Fujitsu America, Inc.

    Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.

  • Deliver Your Customers the Right Answer at the Right Time

    Sponsored by: Oracle Corporation

    Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.

  • Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g

    Sponsored by: Oracle Corporation

    This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process.

  • Dynamic Business Processes Podcast Series: Tips for Thriving in Today’s Economy with BPM

    Sponsored by: IBM

    Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail.

  • Dynamic Case Management: A Foundation for Agile Enterprise Business Applications

    Sponsored by: Pegasystems

    The dynamic case management approach is helping companies achieve significant, competitive results.  In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.

  • Explore the Features and Benefits of Real-Time Mobile Engagement

    Sponsored by: Kofax, Inc.

    In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.

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