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Call Center Management IT Downloads

  • Demo - Installing Hyper-V Server on Dell PowerEdge R805

    Sponsored by: Dell EMC and Microsoft

    This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.

  • Ericom Blaze — RDP Acceleration

    Sponsored by: Ericom Software

    Slow and choppy RDP experiences make it hard to work productively with graphics-rich PDFs, PPTs, Flash, etc. in Terminal Services and VDI environments. Today's organizations need to deliver the best quality of experience for the allocated network bandwidth.

  • ESET: Threat Center

    Sponsored by: ESET

    IT managers need new solutions to combat ever changing threats to their security. ESET’s Internet Threat Map app shows you a map of global Infection rates, based on our daily analysis of over 100,000 samples of malware of all types.

  • Hitachi IT Operations Analyzer Software

    Sponsored by: Hitachi Vantara

    Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

  • Hitachi IT Operations Analyzer Software

    Sponsored by: Hitachi Vantara

    Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.

  • IBM Cognos 8 BI Demonstration

    Sponsored by: IBM

    This demonstration shows all the capabilities of the IBM Cognos 8 BI product. Demos are presented for all roles including employees, managers, BI professionals, business analysts, and system administrators.

  • Innovators Demo Part II - Your Collaboration Destiny Continues

    Sponsored by: IBM

    Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected.

  • N-able Help Desk Manager: Free 30-Day Trial

    Sponsored by: Solarwinds N-able

    This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.

  • Network Management Solution: WhatsUp Gold

    Sponsored by: Ipswitch WhatsUp Gold

    WhatsUp Gold is the most intuitive, comprehensive, and cost-effective network management toolset available today.

  • Online Trial: Rational System Architect

    Sponsored by: IBM

    Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.

  • Orion Network Configuration Manager (NCM)

    Sponsored by: SolarWinds, Inc.

    Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.

  • Serena Service Management: Free Trial

    Sponsored by: SERENA Software, Inc.

    Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

  • WebEx Systems Management

    Sponsored by: WebEx Communications, Inc.

    WebEx System Management allows you to protect, manage and secure your IT assets--on the premises and beyond, 24/7--from a single, integrated dashboard. Reduce IT support costs, boost IT service levels and leave compliance worries behind.

  • What’s New with IBM Cognos Business Intelligence V10.1

    Sponsored by: IBM

    See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.

  • Zenoss Core: Open Source Monitoring and Systems Management

    Sponsored by: Zenoss, Inc.

    Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.

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