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eCommerce Services Research

  • Computer Weekly - 1 February 2022: How Ocado pushes technological boundaries

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to Ocado's CTO about how the e-commerce company pushes technological boundaries. Our latest buyer's guide looks at the importance and technical challenges of data integration. There's a growing dispute over the use of end-to-end encryption – we look at the differing perspectives. Read the issue now.

  • Computer Weekly - 11 January 2022: How Pepsi is taking digital to the max

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to PepsiCo's digital director about delivering innovation in customer experience. Our first buyer's guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now.

  • How Data-centric Enterprises Are Accelerating the Shift to a Digital-first Business Design

    Sponsored by: TIBCO

    This white paper introduces a framework for digital commerce data initiatives and reveals the capabilities required to achieve success. Read on to learn how to navigate this volatile market and position your company for data-driven success with 5 key strategies.

  • A Computer Weekly buyer’s guide to next-generation retail technology

    Sponsored by: ComputerWeekly.com

    Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.

  • The pandemic’s e-commerce boom

    Sponsored by: ComputerWeekly.com

    The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.

  • Computer Weekly - 4 May 2021: How KFC put digital on the menu

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer's guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now.

  • The pandemic's  e-commerce boom

    Sponsored by: ComputerWeekly.com

    The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.

  • A Computer Weekly buyer's guide to next-generation retail technology

    Sponsored by: ComputerWeekly.com

    Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.

  • Computer Weekly – 19 February 2019: When is it best to stick with paper?

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, sometimes going digital is not necessarily the best thing to do – we weigh the pros and cons of paper versus technology. Our new buyer's guide examines the challenges of asset management as you move to the cloud. And we look at the growing role of software developers in the future of networking. Read the issue now.

  • A Computer Weekly buyer's guide to retail technology

    Sponsored by: ComputerWeekly.com

    The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • Giving Customers Better Protection While Reducing Costs

    Sponsored by: ThreatMetrix

    This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust.

  • Digital CRM and the Customer Experience

    Sponsored by: IBM

    This expert  e-guide describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce.

  • One Click Away: Where Does the Data Come From?

    Sponsored by: LANSA

    Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.

  • Create a Strong, Dynamic Customer Experience

    Sponsored by: Hewlett-Packard Enterprise

    This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

  • Omnichannel Shoppers Trendagram

    Sponsored by: Hewlett-Packard Enterprise

    This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

  • Addressing changing customer behavior

    Sponsored by: IBM

    This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.

  • IBV Study: Capitalizing on the Power of the Smarter Consumer

    Sponsored by: IBM

    Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.

  • Personalization Driving E-Commerce

    Sponsored by: Limelight Networks, Inc.

    Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.

  • Mobile NFC in Transport

    Sponsored by: ComputerWeekly.com

    This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.

  • Gartner Magic Quadrant: Selecting a vendor

    Sponsored by: IBM

    The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.

  • Computer Weekly - 8 May 2012: The changing face of retail IT

    Sponsored by: ComputerWeekly.com

    In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

  • Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative

    Sponsored by: IBM

    In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).

  • Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth

    Sponsored by: Oracle Corporation

    E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.

  • Cross-Channel Commerce: A Consumer Research Study

    Sponsored by: Oracle Corporation

    The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

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