Web 2.0 Research
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Generating business value from Big Data
Sponsored by: TechTarget Data ManagementFor high-end, challenging applications integrating business intelligence (BI) data with other information such as Internet clickstream and social networking data, the trend is shifting toward build in the buy vs. build data warehousing debate. Access this expert resource today to learn the drivers that are creating this new trend.
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Choose a Branding Agency: 5 Social Media Questions You Need to Ask
Sponsored by: Oracle CorporationThe following white paper details 5 key questions to ask when choosing a branding agency. Learn how to read the answers that they give you in order to make an accurate assessment on the agency at hand.
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Increase Your Web Performance Now
Sponsored by: Limelight Networks, Inc.The following white paper addresses the issues with website performance and how you can ensure that you deliver only the fastest content to your consumers.
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Limelight OrchestrateTM Video - Technical Specifications
Sponsored by: Limelight Networks, Inc.The following white paper details how you can simplify and effectively turbocharge the way you distribute your online video and media to any device, anywhere all while using your existing systems.
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Limelight OrchestrateTM Performance - Technical Specifications
Sponsored by: Limelight Networks, Inc.The following white paper details exactly how to ensure that the delivery of your websites and web-based applications is fast, agile, and optimized.
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8 Steps to a Better Social Media Strategy
Sponsored by: Oracle CorporationThe following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.
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Social Media Meets Analytics: A Roadmap to Customer Insight
Sponsored by: Oracle CorporationThe following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer.
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WCM: A Means to Higher Customer Satisfaction and Better Branding
Sponsored by: Crafter Software_Rivet LogicThe following e-guide addresses key tips to adhere to in order to achieve an effect WCM strategy.
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A Practical Guide to Java Success with Crafter CMS
Sponsored by: Crafter Software_Rivet LogicThe following e-book introduces and thoroughly explains how to master the craft of Java-based, CMS driven websites and applications.
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Choosing visual properties for successful visualizations
Sponsored by: IBMIn the following article, IBM experts address a key aspect in the design process.
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The ROI of Mobile WCM
Sponsored by: EktronThis e-guide, brought to you by SearchContentManagement, provides an expert Q & A addressing the mobile impact on WCM, along with tips for achieving clear-cut ROI.
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Key Aspects of a Web Content Management Strategy
Sponsored by: EktronIn this e-guide, discover expert tips for a strong WCM system strategy. Read on to learn about solutions that can help an organization tailor its homepage appearance every time a new visitor arrives, distinctly message repeat visitors, track how and why customers are navigating compared to prospects, shorten Web forms and more.
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Protecting Your Website With Always On SSL
Sponsored by: Symantec CorporationThis white paper discusses the imperative need for always on SSL, and the steps you can take to deliver end-to-end protection for your users. It also includes detailed accounts of four organizations that are leading the way with always on SSL in a cooperative effort to make the internet more secure.
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Web Experience Management: Omni-Channel Delivery
Sponsored by: OpenTextYour brand can be the next celebrity with these helpful tips. Find out how to improve customer relationship management and web content management by consulting this resource now.
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OpenText Web Experience Management
Sponsored by: OpenTextWeb experience management is essential to the success of a business. View this resource to learn how you can leverage the principles of response design to deliver compelling and adaptive experiences across touch points in the global enterprise.
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Deliver Your Customers the Right Answer at the Right Time
Sponsored by: Oracle CorporationWatch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.
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Becoming a Social Business: Social Business Enterprise Strategy Accelerator
Sponsored by: IBMThe way people interact and form relationships is changing, social business is the way of the future. This resource explains more about the opportunities that social business provides. It discusses how to go about adopting social media for both external and internal purposes, read on to learn more tips on transitioning to the social enterprise.
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Creating a Smarter Workforce for Market Leadership
Sponsored by: IBMWith today's changing workforce dynamics and economic challenges, business leaders are turning their focus to their most valuable asset -- their people. View this webcast to find out how organizations who engage and motivate their people can achieve significant competitive differentiation and market leadership.
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2016 Gartner Magic Quadrant for the CRM Customer Engagement Center
Sponsored by: SalesforceSalesforce has been recognized by Gartner as a leader in this report for the 8th year in a row.In the age of the customer, nothing is more important than customer service. Service Cloud customers agree.
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Unlock the Value of Social Media Data
Sponsored by: Hewlett Packard EnterpriseSocial media data is extremely valuable for businesses, but it doesn't mean anything if you don't have the right tools and processes in place to make sense of it all. In this resource, discover a new approach to business intelligence that responds to the unique analytic challenges of social media data.
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Phishing 2.0 - Why Phishing is back as the No.1 threat, and how Web Security can protect your company
Sponsored by: OpenText Security SolutionsThis resource takes an inside look at the new dangers posed by phishing 2.0 attacks. Read on to find an overview of the structure of these threats, learn about web security and anti-phishing capabilities your organization needs, and much more.
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Seven Trends Driving Effectiveness in the Contact Center
Sponsored by: AvayaCustomers want to use social media, video, instant messaging and more to contact you - and they want to do it quickly. In this resource, check out seven key trends that are driving effectiveness in the contact center.
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Infor Epiphany Brochure
Sponsored by: InforThis helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base. Read on to learn about the specific benefits this technology offers businesses across all sectors.
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New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now
Sponsored by: Information BuildersCustomer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.
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CyberAgent translates blog user insights into a more engaging experience
Sponsored by: IBMView this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior.
