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User Experience Research

  • Three Ways Online Anonymity Hurts Businesses and Consumers

    Sponsored by: Gigya

    While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.

  • Single Source of Truth

    Sponsored by: SOASTA, Inc

    With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM.

  • How to Avoid Epic Web Failure...Lessons Learned from Healthcare.gov

    Sponsored by: SOASTA, Inc

    Top-notch web and mobile performance are critical for modern applications. You can't afford website failures during peak usage times, and without quality user experience, you could lose revenue and customers. So how can you ensure your web and mobile apps don't fail you when you need them most?

  • Digital Transformation: Getting in Shape for the Digital World

    Sponsored by: Apigee Europe LTD

    Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.

  • Compuware Helps Best Buy Optimize Its Internet Channel

    Sponsored by: Compuware

    Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.

  • Top 3 Reasons for IT to Adopt Desktop Virtualization

    Sponsored by: VMware

    This whitepaper explains the three major reasons organizations should absolutely consider VDI for the business.

  • Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months

    Sponsored by: Telerik

    This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.

  • How IMS Health Saved 8 Months of Development Time For a New Sales Force Effectiveness Platform

    Sponsored by: Telerik

    IMS Health, an information provider to pharmaceutical companies and healthcare organizations, was struggling with an under-performing sales force effectiveness (SFE) system. View this case study to find out how IMS leveraged the latest tools including a UI technology to develop and release the platform in only 5 months.

  • Improve Mobile App Testing with Service Virtualization

    Sponsored by: Parasoft Corporation

    To ensure top-notch user experience on mobile apps, you need to conduct thorough testing - but mobile app testing isn't easy. How do you overcome the challenges such as unavailable testing components and unpredictable network conditions? Access this resource to find out how service virtualization for mobile app testing may be the key.

  • Steve Krug Video

    Sponsored by: OutSystems

    In this brief video, hear from Steve Krug, author of Don't Make Me Think, as he discusses the importance of user experience and usability testing. Learn how you can improve the apps and sites you design and build, without breaking the bank or increasing your time spent on development.

  • High Usability Checklist

    Sponsored by: OutSystems

    This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.

  • Vision Document Template

    Sponsored by: OutSystems

    This helpful resource offers a vision guide for delivering any application with top-notch user experience throughout the lifecycle. Inside, you'll get a step-by-step outline (with tips) of what you need to consider during application development, from defining usage scenarios to prioritizing tasks to outlining navigation.

  • 11 Usability Rules for IT Developers

    Sponsored by: OutSystems

    In this resource, learn how to take usability into consideration from the start of an app development project, and discover 11 usability rules particular for IT developers, to help you better understand and cater to your users.

  • Application Performance for Business Efficiency

    Sponsored by: IPANEMA TECHNOLOGIES

    This quick video reveals how you can regain control of your network and the applications using it with an innovative application performance management solution.

  • Citrix Xendesktop : Desktop Virtualization for all – Technical overview

    Sponsored by: Citrix

    In this whitepaper, you’ll find a discussion of the various options that FlexCast provides to help meet the computing requirements of various user types.

  • It's Time to Address the Visibility Challenge Surrounding Applications

    Sponsored by: Citrix

    Are you ready to solve the application visibility challenge? This resource outlines how a next-gen visibility solution provides the end-to-end visibility you need to win the battle.

  • PassMark Report: Enterprise Endpoint Security Performance Benchmarks

    Sponsored by: Symantec Corporation

    This PassMark Software report details how six endpoint security solutions fared in a Windows 7 environment. Uncover how each product fared when tested upon sixteen benchmark metrics to get help finding the ideal solution for your enterprise.

  • How to Improve Migrations with User and Desktop Virtualization

    Sponsored by: AppSense

    Watch this quick video to learn how user and desktop virtualization can not only help make Windows 7 migration simpler, but can make management easier for your IT department while creating a much better user experience.

  • McHenry County College: AppSense helps McHenry County College scale IT smoothly to meet increased growth

    Sponsored by: AppSense

    In this solution case-study, you’ll learn more about McHenry County College, an Illinois-based community college that serves a large number of traditional and adult students, and the steps they took after experiencing problems with their Active Directory roaming profile environment following a rapid growth in student enrollment.

  • Case Study: Fransicican Missionaries of Our Lady Health System

    Sponsored by: AppSense

    Read this whitepaper to learn how one major healthcare provider that manages roughly 13,000 employees and 8000 contract staff were able to use user virtualization to improve clinical workflow and gain a competitive advantage.

  • Case Study: Global Law Firm Solves Privilege Management Issues with User Virtualization

    Sponsored by: AppSense

    In this case-study, you’ll discover how a global, highly regulated law firm was able to eliminate end-user management issues with a people-centric user virtualization solution.

  • How to Optimize IT Initiatives with User Virtualization

    Sponsored by: AppSense

    This whitepaper explains how user virtualization works to span both physical and virtual desktops, allowing you to manage all aspects of the user independent of your method of desktop delivery.

  • Single Source of Truth: A Guide for Real User Measurement in the Workplace

    Sponsored by: SOASTA, Inc

    Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes.

  • Customer Experience Management in the New Era of Mobility

    Sponsored by: IBM

    View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.

  • Developing a Solid Web Content Management Strategy

    Sponsored by: Limelight Networks, Inc.

    In this expert e-guide, find five must-see steps that will help your organization enable Web content management (WCM) success. Also inside, uncover top tips for planning an intelligent WCM strategy.

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