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User Experience Research

  • Managing Identity So You Can Scale

    Sponsored by: Okta

    Today’s users expect an experience that is not only frictionless and personalized, but also secure. To meet this demand, organizations are turning to customer identity and access management (CIAM) tools. Read this white paper to learn more about Okta’s CIAM offering and how it’s benefitted some of their key partners.

  • Improving online customer experience with identity management

    Sponsored by: Okta

    Does the adoption of identity and access management (IAM) affect organizations and users differently? In this video, join 2 distinguished security experts as they overview the affect that IAM can – and will – have on users across digital interactions.

  • The New Business Imperative

    Sponsored by: F5 Networks

    In a business environment where customer behavior is changing, digital transformation is accelerating, the threat of fraud is proliferating and challengers are gaining ground, organizations must change their approach to succeed. Read on to learn more about balancing user functionality and cost-effectiveness.

  • The Rise of the Video-Enabled Digital Workplace

    Sponsored by: VBrick

    Video technologies are taking their turn in the corporate spotlight. Adoption of business video solutions surged during the first half of 2020 as COVID-19 quarantines spurred a new class of work-from-home employees, and it shows no signs of slowing down. Check out this report for an in-depth look at the present and future of business video.

  • Riot Games Optimizes Player Experience and Engineering Workflows with Centralized Observability Data From New Relic

    Sponsored by: New Relic

    Check out this case study to learn how Riot Games has introduced observability into their service with a new platform from New Relic, and find how they were able to reduce downtime in a time when people have considerably more time for gaming.

  • Mastering Retention

    Sponsored by: Amplitude, Inc.

    If your team cares about growth, it cares about user retention. Download and save this 156-page playbook to learn about concrete and reliable long-term solutions to improve user retention.

  • Together Citrix and Ivanti Just Make Sense

    Sponsored by: Ivanti ANZ

    In this case study, a design practice was looking to reinvent the way they delivered workspaces to their designers. The solution was a virtualization platform that could increase user density without compromising the user experience. Learn about the other benefits of virtualization. Read the full case study here.

  • Splunk IT Operations Predictions 2020

    Sponsored by: Splunk

    Read through some of Splunk’s 2020 IT operations predictions – including increased AR/VR utilization, a renewed emphasis on UX design, AI integration, and more.

  • Profiling ABM Success: New Research for Benchmarking and Roadmapping Your Own ABM Journey

    Sponsored by: TechTarget

    As account-based marketing (ABM) evolves, so too do the ways leading organizations implement it. In this research report, learn about successful B2B ABM practitioner experiences, successes, and struggles. Glean insight into ABM strategies, and explore the profile of a successful ABM program.

  • How to be a Great Marketer with AI

    Sponsored by: Contentstack

    In this newsletter from Contentstack, learn how to unleash the power of your marketing teams with AI tools. Discover how to create and deliver new digital experiences, and grow your business with smart technology including analytics, personalization, and more.

  • 4 Transformative Best Practices for Future-Ready Customer Service Experiences

    Sponsored by: ServiceNow

    In this analyst report from Aberdeen, discover what the best-in-class customer service organizations are doing to stay ahead. Download now to learn more about the top challenges impacting successful CX, and uncover the 4 transformational techniques to take your customer service to the next level.

  • CIO Stories of Driving Digital Transformation in Today's World

    Sponsored by: ServiceNow

    How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.

  • The New Focus on Employee UX

    Sponsored by: Citrix

    In this E-Guide, learn why workspace-leader Citrix has leveled their sights on maximizing user experience and employee productivity – including a look into the Citrix Synergy summit that got this ball rolling.

  • HR Makes Major Strides Toward Improving Employee Engagement

    Sponsored by: SearchDataManagement

    Boosting your employee engagement just got easier. In this e-zine, discover 3 avenues your organization can take to enhance employee engagement. Unlock the fundamentals of a killer employee experience strategy, and explore how to boost your business through the use of employee engagement tools.

  • The Challenge of Unified Workspaces

    Sponsored by: Dell and Intel

    In this expert-guide, learn the 4 top challenges facing end-user computing today, from application updates to security. Then, explore how your IT department can address the issue of unified workspaces head-on.

  • Enterprise Mobility Management: Top considerations and challenges

    Sponsored by: Microsoft

    Download this expert e-guide to take a look at the top 5 considerations for implementing an EMM strategy, and learn how to overcome challenges such as managing too many devices, BYOD, and lack of policies.

  • Make the Most of Windows 10: How User Training Can Help

    Sponsored by: Citrix

    Download this e-guide to find out how proper training can help make the most of your Windows 10 deployment.

  • Virtual, mobile healthcare apps: The challenges, what makes a successful mobile app

    Sponsored by: Blue Cedar

    Download this e-guide to discover the challenges facing mobile in healthcare and what a mobile application needs to truly be successful and stand out in the healthcare space.

  • Migrating from Salesforce Classic to Salesforce Lightning Experience

    Sponsored by: Salesforce.com

    In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.

  • 4 Mountains Every Digital Business Is Climbing

    Sponsored by: Equinix

    Every organization is facing the same four challenges when it comes to digital transformation. Access this infographic to find out how to overcome these business challenges with an interconnection-first approach.

  • The Layers and Capabilities of a VDI Monitoring Platform and What to Expect from VDI Monitoring Tools

    Sponsored by: Nerdio

    Choosing a monitoring platform for your virtual desktops can be a complex process. Find out what to expect from VDI monitoring tools and when to use them. Also, discover a breakdown of a common eight-layer model that addresses the major functional areas admins must monitor and manage.

  • Microsoft Dynamics CRM: A Look at New Features and Uses

    Sponsored by: Microsoft

    This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.

  • How to Extract the Most Value from Your Mobile App Development Process

    Sponsored by: OutSystems

    Over the next few years, mobile user experience is going to play a larger role in determining a business' success. Learn why user experience needs to stay a top priority at every stage of the app lifecycle and how to select the best mobile app development platform for your business needs.

  • Develop a Multichannel Strategy that Supports Customer Experience Management

    Sponsored by: BoldChat - LogMeIn

    Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.

  • WCM's New Role: Targeted Customer Experience

    Sponsored by: Sitecore

    Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.

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