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Unified Messaging Research

  • Understanding CPaaS market growth, trends and providers

    Sponsored by: TechTarget ComputerWeekly.com

    The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.

  • A Computer Weekly buyer's guide to communications as a service

    Sponsored by: TechTarget ComputerWeekly.com

    As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.

  • Infographic: Zoom vs Teams vs Cisco

    Sponsored by: TechTarget ComputerWeekly.com

    While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

  • A Computer Weekly buyer's guide to video conferencing and collaboration

    Sponsored by: TechTarget ComputerWeekly.com

    In this 17-page buyer's guide, Computer Weekly looks at how employers can support a future of flexible working, with video conferencing, collaboration, augmented reality and unified comms technologies all lined up to play a part.

  • Computer Weekly – 19 May 2020: Ocado makes the friendly workplace robot a reality

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.

  • Unified Communications: the key to prospering in the new working reality of Covid-19

    Sponsored by: TechTarget ComputerWeekly.com

    The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.

  • Jargon Buster Guide to Unified Communications

    Sponsored by: TechTarget ComputerWeekly.com

    In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.

  • Adding Cloud Telephony To Microsoft Teams

    Sponsored by: Loopup

    Legacy, on-premise telephony hasn’t seen much use in the last year or so, and businesses are shifting to cloud telephony as a result. Because you don’t need to provision or maintain equipment, and it’s more secure, allowing for more flexible ways of working. Download this guide to learn how to add cloud telephony to Microsoft Teams.

  • The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivity

    Sponsored by: Fuze

    An average 600-employee company can expect to see a 182 percent return on its investment in cloud technology over three years. The payback period? Less than two months.

  • 5 Key Attributes That Define Next-Generation UCaaS

    Sponsored by: Fuze

    Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.

  • 3 Benefits of Unified Communications for Small Business

    Sponsored by: CloudCall Ltd

    Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.

  • Remote Work Best Practices Emphasize UC Collaboration Tools

    Sponsored by: TATA Communications

    Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.

  • Unified Communications: the key to prospering in the new working reality of Covid-19

    Sponsored by: TechTarget ComputerWeekly.com

    The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.

  • Computer Weekly – 19 May 2020: Ocado makes the friendly workplace robot a reality

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.

  • Microsoft Teams vs. Zoom: Can Teams replace Zoom?

    Sponsored by: Google

    Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?

  • Should Your Unified Communications Strategy Include UCaaS?

    Sponsored by: FourNet

    In this expert guide, discover if your unified communications strategy should include UCaaS and learn everything you need to know about UC as a service now.

  • Adopting Team Collaboration Tools: What to Know

    Sponsored by: FourNet

    Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.

  • Cloud Video Conferencing: Choosing the Right Tool for You

    Sponsored by: FourNet

    Cloud video services have matured to the point where they can provide the same reliable, high-quality video that traditional, on-premises video infrastructures provide. Read this expert guide for considerations to explore before you implement a cloud tool. Also, learn the 8 best practices for adopting cloud video conferencing services.

  • Cloud Communications: Zoom Expands into the Market

    Sponsored by: Zoom Video Communications

    In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.

  • How AI Could Improve Collaboration Processes

    Sponsored by: TATA Communications

    In this e-guide, uncover the benefits of a centralized collaboration platform to help you move forward with your UCC initiatives. Then, learn from Irwin Lazar, VP and Service Director at Nemertes Research on how AI services are converging with UCC to improve the ability of employees to manage and share information.

  • The Evolution of Unified Communications and Collaboration

    Sponsored by: Verizon

    Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.

  • Unified Communications and Collaboration: Measuring Business Needs and ROI

    Sponsored by: Verizon

    In this e-guide, learn how to measure collaboration ROI and discover what enterprises really want from UCC vendors as they adopt more unified communications and collaboration (UCC) tools.

  • Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT

    Sponsored by: Mitel Networks Limited

    Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.

  • Your UCaaS Checklist

    Sponsored by: Intermedia Net

    Evaluating UCaaS providers and cloud-based products can be overwhelming, especially as market growth continues throughout 2018. Access this e-guide to uncover 3 areas of criteria when assessing UCaaS vendors and learn how to ensure top security measures are in place, so you can embrace the many inherent benefits of UCaaS.

  • How to Successfully Move your UCC Strategy to the Cloud

    Sponsored by: Cisco

    This e-guide explores unified communication and collaboration (UCC) challenges IT networking pros need to overcome, as well as how to craft cloud UC strategies to aid in overcoming these challenges.

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