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Unified Messaging Systems Research

  • Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.

  • Understanding CPaaS market growth, trends and providers

    Sponsored by: TechTarget ComputerWeekly.com

    The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.

  • A Computer Weekly buyer's guide to communications as a service

    Sponsored by: TechTarget ComputerWeekly.com

    As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.

  • Infographic: Zoom vs Teams vs Cisco

    Sponsored by: TechTarget ComputerWeekly.com

    While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

  • Computer Weekly – 9 June 2020: How retailers are staying connected during their coronavirus shutdown

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams.

  • Computer Weekly – 6 August 2019: Using tech to boost staff morale

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we look at the emerging technologies being used to improve employee experience and raise staff loyalty and motivation. The CIO of the Football Association explains how IT is changing the way the national game is administered. And we examine the growing role of AI in preventing cyber attacks. Read the issue now.

  • Jargon Buster Guide to Unified Communications

    Sponsored by: TechTarget ComputerWeekly.com

    In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.

  • CW Middle East - July-September 2021: Pandemic speeds up edtech revolution in Gulf

    Sponsored by: TechTarget ComputerWeekly.com

    One of the lessons the Covid-19 pandemic has taught governments across the world is that education providers can still teach when their premises are inaccessible. Read how organisations in the Gulf region's education sector have been quick to adopt the latest education technology, known as edtech, to help in this endeavour.

  • The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivity

    Sponsored by: Fuze

    An average 600-employee company can expect to see a 182 percent return on its investment in cloud technology over three years. The payback period? Less than two months.

  • 5 Key Attributes That Define Next-Generation UCaaS

    Sponsored by: Fuze

    Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.

  • 3 Benefits of Unified Communications for Small Business

    Sponsored by: CloudCall Ltd

    Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.

  • Remote Work Best Practices Emphasize UC Collaboration Tools

    Sponsored by: TATA Communications

    Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.

  • Computer Weekly – 9 June 2020: How retailers are staying connected during their coronavirus shutdown

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams.

  • Microsoft Teams vs. Zoom: Can Teams replace Zoom?

    Sponsored by: Google

    Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?

  • Should Your Unified Communications Strategy Include UCaaS?

    Sponsored by: FourNet

    In this expert guide, discover if your unified communications strategy should include UCaaS and learn everything you need to know about UC as a service now.

  • How AI Could Improve Collaboration Processes

    Sponsored by: TATA Communications

    In this e-guide, uncover the benefits of a centralized collaboration platform to help you move forward with your UCC initiatives. Then, learn from Irwin Lazar, VP and Service Director at Nemertes Research on how AI services are converging with UCC to improve the ability of employees to manage and share information.

  • The Evolution of Unified Communications and Collaboration

    Sponsored by: Verizon

    Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.

  • Unified Communications and Collaboration: Measuring Business Needs and ROI

    Sponsored by: Verizon

    In this e-guide, learn how to measure collaboration ROI and discover what enterprises really want from UCC vendors as they adopt more unified communications and collaboration (UCC) tools.

  • Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT

    Sponsored by: Mitel Networks Limited

    Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.

  • Your UCaaS Checklist

    Sponsored by: Intermedia Net

    Evaluating UCaaS providers and cloud-based products can be overwhelming, especially as market growth continues throughout 2018. Access this e-guide to uncover 3 areas of criteria when assessing UCaaS vendors and learn how to ensure top security measures are in place, so you can embrace the many inherent benefits of UCaaS.

  • How to Successfully Move your UCC Strategy to the Cloud

    Sponsored by: Cisco

    This e-guide explores unified communication and collaboration (UCC) challenges IT networking pros need to overcome, as well as how to craft cloud UC strategies to aid in overcoming these challenges.

  • Unified Communications in 2018

    Sponsored by: Cisco

    This e-guide explores the unified communications and collaboration (UCC) vendor market and how to best meet your business and end-user needs while taking a look at 5 UCC predictions in 2018.

  • The Role of Cloud Applications on your UCC Strategy

    Sponsored by: ShoreGroup

    In this e-guide, gain a better understanding of the evolution of team collaboration tools and how messaging-centric cloud applications have the potential to add value to your organization. Then, learn from 4 IT network pros on the benefits they see in organization collaboration software and the products they use.

  • Contact Centers: How Gartner's Criteria Shook Up Vendor Rankings

    Sponsored by: Five9

    Uncover why organizations are shifting to contact center as a service (CCaS) to replace their current infrastructure.

  • Whiteboarding: Extending the Benefits of Virtual Collaboration

    Sponsored by: LogMeIn Rescue Lens

    How can you use an online whiteboard in your business? We asked UC expert Jon Arnold the same question. Access this e-guide to learn why whiteboard collaboration is vital to virtual meetings today.

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