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Telephony Services Research

  • EVALUATING ENTERPRISE TELEPHONY FOR MICROSOFT TEAMS

    Sponsored by: RingCentral

    Many businesses are discovering that Microsoft Teams lacks telephony capabilities. While telephony can be added to Teams, getting it up to enterprise standards can be a challenge. Read this analysis to see how many companies are approaching Teams telephony and learn why third-party vendors are becoming a popular solution.

  • 7 benefits of switching from on-premises PBX to the cloud

    Sponsored by: RingCentral

    81% of organizations are currently using or plan to migrate to cloud telephony solutions in the next 2 years, according to a recent survey. In this infographic, uncover the dramatic advantages cloud-based PBX systems offer over on-premises solutions.

  • From PBX to Cloud – How CIOs Take Their Workplace Communications to the Next Level

    Sponsored by: Fuze

    The global pandemic has suddenly changed economies, business models, and millions of jobs, and is pushing people to work exclusively from home. And for the CIO, this has highlighted that their existing, on-premises PBX telephony systems may no longer be fit for that purpose. Watch this webcast to learn more.

  • NWN_FDU

    Sponsored by: NWN Corporation

    Fairleigh Dickinson University has 96 buildings across 2 campuses which are 40 miles apart. They needed an enhanced 911 system that would give them the right level of granularity. In this short video, learn how Fairleigh Dickinson University was able to accomplish this with the help of NWN.

  • 5 Reasons You Need To Invest In An Integrated Business Phone System

    Sponsored by: CloudCall Ltd

    There are a lot of factors to consider when choosing a phone system. These can range from price, to functionality, to time saving potential. Additionally, integrating a phone system with your CRM can have a range of benefits that will make your life easier. In this brief, uncover the top 5 benefits of using an Integrated Business Phone System.

  • Office Anywhere From NWN Download

    Sponsored by: NWN Corporation

    Today, it’s more important than ever for employees to have the ability to message, meet, call and share content from any device, anywhere. And that is just what OfficeAnywhere offers. In this short video, learn how OfficeAnywhere can help your employees easily collaborate across different devices and workstyles.

  • Understanding the Real Cost of Your Business Phone System

    Sponsored by: Avaya

    A unified, flexible and cost-effective cloud phone system can save organizations more money over time than remaining on a legacy system. Legacy systems are adding functionality, but they become increasingly more expensive as they do, not to mention the cost of adding locations. Read this white paper to learn why cloud phone systems could win out.

  • Understanding the Real Cost of Your Business Phone System

    Sponsored by: Avaya

    Many organizations are keeping their phone systems on-premise. Generally, they cite that it would be cheaper to remain on-premise than it would be to go and purchase a cloud phone system… or would it? Study this white paper to learn the top 5 hidden costs of legacy phone systems and how they compare to cloud systems.

  • Customer Case Study - Frank Recruitment Group

    Sponsored by: Fuze

    Telephony is essential to business at Frank Recruitment Group. However, the traditional set-up of multiple, on-premises PBX systems was complex and costly. The company recognized the need to bring modern technology to the workplace. In this case study, learn why Frank Recruitment Group decided to implement Fuze’s communications platform.

  • Customer Case Study - PTC

    Sponsored by: Fuze

    PTC used a patchwork of legacy on-premises systems to support their workforce and call centers. However, they wanted to standardize their system. PTC’s search led them to Fuze’s cloud communications platform. Download this case study to learn about the benefits that PTC saw when implementing Fuze.

  • The Truth About Mobile UC&C: Expert Roadmap

    Sponsored by: SearchSecurity.com

    Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.

  • Innovative Secure Shared Service: Lowering the Cost of ICT across Government

    Sponsored by: FourNet

    The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.

  • Improving VoIP Quality and the Impact of Skype for Business Telephony

    Sponsored by: Comcast Business

    In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.

  • Hosted IP Telephony Market is Reaching Mass Adoption

    Sponsored by: Carousel Industries

    This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.

  • Business Phone Systems - Virtual PBX

    Sponsored by: RingCentral

    View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.

  • Ensuring you Get the Best Call Quality Available

    Sponsored by: RingCentral

    This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.

  • Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System

    Sponsored by: RingCentral

    This step-by-step guide helps you choose the right phone system based on your overall business goals.

  • 7 Secrets of Successful Small Business Communications

    Sponsored by: RingCentral

    This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.

  • Top 10 Considerations for Deploying Lync on Smartphones and Tablets

    Sponsored by: Aruba Networks

    Microsoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets.

  • Oracle Improves Communications and Reduces Costs with SIP Trunking

    Sponsored by: Oracle Corporation

    This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.

  • Guide to Session Border Controllers: The Good, The Bad, The Ugly

    Sponsored by: Sangoma Technologies

    This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.

  • Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral

    Sponsored by: RingCentral

    This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.

  • SIP Management: Top benefits and potential challenges

    Sponsored by: Metaswitch Networks

    This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.

  • Home Suite Home

    Sponsored by: Avaya

    This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.

  • Top Ten Considerations When Evaluating Unified Communications Solutions

    Sponsored by: Cisco Systems, Inc.

    Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.

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