Telephony Services Research
-
The Truth About Mobile UC&C: Expert Roadmap
Sponsored by: TechTarget SecurityDespite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.
-
Innovative Secure Shared Service: Lowering the Cost of ICT across Government
Sponsored by: FourNetThe Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.
-
Improving VoIP Quality and the Impact of Skype for Business Telephony
Sponsored by: Comcast BusinessIn this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.
-
Hosted IP Telephony Market is Reaching Mass Adoption
Sponsored by: Carousel IndustriesThis guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
-
Business Phone Systems - Virtual PBX
Sponsored by: RingCentralView this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
-
Ensuring you Get the Best Call Quality Available
Sponsored by: RingCentralThis white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
-
Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
Sponsored by: RingCentralThis step-by-step guide helps you choose the right phone system based on your overall business goals.
-
7 Secrets of Successful Small Business Communications
Sponsored by: RingCentralThis white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
-
Top 10 Considerations for Deploying Lync on Smartphones and Tablets
Sponsored by: Aruba NetworksMicrosoft Lync is becoming an increasingly important part of enterprise telephony by offering a more collaborative interaction. This brief guide outlines the top ten considerations for deploying Microsoft Lync on smartphones and tablets.
-
Oracle Improves Communications and Reduces Costs with SIP Trunking
Sponsored by: Oracle CorporationThis case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
-
Guide to Session Border Controllers: The Good, The Bad, The Ugly
Sponsored by: Sangoma TechnologiesThis e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
-
Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
Sponsored by: RingCentralThis presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
-
SIP Management: Top benefits and potential challenges
Sponsored by: Metaswitch NetworksThis expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
-
Home Suite Home
Sponsored by: AvayaThis videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
-
Top Ten Considerations When Evaluating Unified Communications Solutions
Sponsored by: Cisco Systems, Inc.Businesses of all sizes are taking advantage of the rapid advancements in unified communications. Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
-
Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.
Sponsored by: Cisco Systems, Inc.Businesses of all sizes are taking advantage of the rapid advancements in unified communications. Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
-
Plantronics UC Toolkit Deployment FAQ
Sponsored by: PlantronicsThe Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
-
Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
Sponsored by: IBMThis white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
-
Implementing Fax over IP (FoIP) in your Organization
Sponsored by: OpenTextThis white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
-
CDW Services: Unified Communications
Sponsored by: CDW CorporationRead this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
-
Case Study: Voorhees College
Sponsored by: NEC CorporationVoorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
-
Allied Solutions Moves IP Telephony System to CDW Data Center
Sponsored by: CDW CorporationAs part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
-
Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino
Sponsored by: NEC CorporationRead this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
-
Hilton Reservations Worldwide
Sponsored by: AspectSince implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
-
Lumber Company Cuts Customer Delays down to Size
Sponsored by: Cisco Systems, Inc.In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.