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Systems Management Research

  • Reducing MTTR the Right Way: 10 Best Practices

    Sponsored by: New Relic

    MTTR — or mean time to resolution — is one of the most widely used metrics in the systems reliability toolbox. It’s also one of the most misunderstood. Jump inside this guide to learn 10 best practices designed to help your team better utilize and reduce MTTR.

  • Why Observability is so Critical for Today’s Business Infrastructure

    Sponsored by: New Relic

    When things go south in your software, DevOps teams are tasked with navigating a complex web of systems and infrastructure to find out what actually happened – a difficult feat. Take a look inside this guide to learn why contextual observability is such an important capability to have in today’s complex IT and business environments.

  • The Language of Incident Management

    Sponsored by: Atlassian

    Nowhere else can you find a mixture of technical jargon seamlessly meshed with science fiction references, mythology, and pop-culture than the IT ecosystem. Download this white paper to access a foundation designed to help IT teams improve communication during an incident, from the initial incident report to resolution.

  • Control your automated processes with Beta Systems' _beta job|z

    Sponsored by: Beta Systems

    Orchestrating jobs in a bi-model IT system come with great challenges. Tune into this video to learn how to control your automated processes across all relevant platforms while saving costs at the same time.

  • Optimizing your Microsoft True-Up

    Sponsored by: Livingstone Tech

    Microsoft suggests that you should start planning to deliver your annual True-Up as much as six months in advanced of your enrollment anniversary. Access this white paper to learn 6 steps your organization can take for a successful Microsoft True-Up.

  • BICS Demonstration Webinar

    Sponsored by: Beta Systems

    Managing disparate, multi-vendor IT infrastructure components is no easy feat. Inside this demonstration video, take a closer look at Beta Systems’ Business Infrastructure Control Solution and find out how it can optimize your ITOM practices.

  • Malwarebytes Cut Potential Downtime to a Matter of Hours Rather than Weeks

    Sponsored by: Malwarebytes

    In this case study, discover how Neoperl, a global IT company operating in Europe, partnered with Malwarebytes to address challenges related to system downtime, that resulted in cost savings, complete remediation of threats, and minimized downtime and disruptions.

  • Listen to a Recorded Incident Response Call

    Sponsored by: PagerDuty

    Take a listen to a recorded reenactment of an actual major IT incident, designed to illustrate the real-world incident response processes as outlined by PagerDuty’s Incident Response documentation and framework.

  • Red Hat Insights: Optimize infrastructure with predictive IT risk analytics

    Sponsored by: Red Hat

    Open this product brief to learn how Red Hat Insights can provide you highly scalable, predictive analytics across your hybrid infrastructures, and generate tailored remediations in real-time.

  • Infrastructure Monitoring 101: The Power to Predict and Prevent

    Sponsored by: Splunk

    Monitoring the infrastructure that supports critical apps and services — layers of interconnected technologies that become more complex every year — is key to any organization's success. Download "Infrastructure Monitoring 101: The Power to Predict and Prevent" to learn what that entails in today's technology landscape.

  • Tackling Virtualization Complexity with AIOps

    Sponsored by: ServiceNow

    AIOps use cases continue to expand to all facets of IT responsibility, including the data center. But could AI be the key to deciphering the complexity of heavily virtualized data centers? Read further into this E-Guide to find out.

  • Intermountain Healthcare moved from legacy proprietary systems to open source with Red Hat

    Sponsored by: Red Hat

    Today, open source software is king, providing easier access to automation, scalability, and flexibility. The only difficult is making the change from your proprietary solutions. Watch this video case study to learn how one organization won support for their change to open source and made a successful switch.

  • Computer Weekly – 3 July 2018: Future-proofing Gatwick Airport's technology

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we go behind the scenes at London Gatwick Airport and talk to its CIO about a critical network upgrade to support passenger growth. Our latest buyer's guide examines automation and intelligent systems management. And we assess the latest technologies for boosting storage performance. Read the issue now.

  • Best Machine Learning Platforms Comparison and Buyer's Guide

    Sponsored by: SearchEnterpriseAI.com

    The best machine learning platforms power everything from email spam filters to chatbots. Read this buyer's handbook to learn which systems are best for your enterprise and how to make an informed machine learning platforms comparison.

  • Getting Started with Incident Management & Automation Tools

    Sponsored by: xMatters, Inc.

    New incident response and automation tools promise relief for system admins and engineers, but choosing the right one for your enterprise can get complicated. In this E-Guide, discover what incident management tools are all about, and how to find one that best aligns with your enterprise's configuration.

  • Open Source Database Software Finally Gets Down to Business

    Sponsored by: SearchDataManagement

    Read this handbook to examine the evolution of open source database software, its potential uses versus commercial database management systems and issues to consider before starting a deployment.

  • AI Lowers Hurdles to Digital Transformation of Healthcare

    Sponsored by: SearchHealthIT.com

    In the era of healthcare AI, tools can unlock buried clinical information that predicts risks, provides reasons for intervention, raises the quality of care and reduces medical costs. Explore this e-zine to find out how health IT pros prescribe remedies for funding slowdowns, data quality concerns and other digital transformation stumbling blocks.

  • Assembling Your IT Management Toolkit

    Sponsored by: Kollective Technology, Inc.

    An old saying proclaims that a tool is only as good as the hand that wields it. Unfortunately for IT, the opposite is true when it comes to systems management. Without the right set of tools, your system management capabilities can be severely limited. Click to learn how to strategize your IT tool selections based on the capabilities you need most.

  • The Full Power of System Center Configuration Manager

    Sponsored by: Kollective Technology, Inc.

    Microsoft's System Center Configuration Manager has long been a staple within the arsenal of IT managers. In this eGuide, learn how to maximize SCCM's core hardware and software asset management capabilities. Plus, get advice on how to maintain security and compliance standards, and strategize your server patching to ensure optimal uptimes.

  • Five Keys to Keep Windows 10 Strong

    Sponsored by: VMware

    It takes continuous work to ensure that your Windows 10 deployment is as effective as it can be. By instilling a few key habits in your IT team, you can improve your user's experience. With this exclusive guide, complete with a quiz on Windows 10 features, you can improve security power, operational efficiency, and take full advantage of W10.

  • 18 Windows 10 Facts IT Must Know

    Sponsored by: VMware

    Now that Windows 10 has gone through some ups and downs, and has seen a fourth significant upgrade, it is time to see what we know about Windows 10 as it stands right now.

  • IT Priorities: Server Virtualization and IT Automation

    Sponsored by: Dell EMC and Microsoft

    This e-guide contains insights from IT professionals as to why they server virtualization is still valuable, how older platforms can leverage new technologies, and five ways IT infrastructure automation eases your day-to-day operations.

  • HPE-SimpliVity Deal Raises Support, Price and Development Questions

    Sponsored by: Hewlett Packard Enterprise

    What's to be expected from HPE's purchase of SimpliVity? Download this guide by searchConvergedInfrastructure.com editors, as SimpliVity customers react to the move. The info inside will help you keep an eye on HPE's support of SimpliVity products, how and if SimpliVity becomes part of HPE's multicloud strategy, and more.

  • Modern Data Center Design Discussion

    Sponsored by: HPE and Intel®

    What decisions go into building a modern data center? This e-guide discusses the data center design decisions. Inside, you will find discussions on three interface options for remote server monitoring and management, and the differences between blade and rack servers.

  • VDI Hardware Evaluation Checklist

    Sponsored by: Pure Storage

    Organizations considering VDI must exercise caution when choosing the hardware on which to run their platform. From this e-guide, learn how to choose the right VDI hardware for your deployment. Read on to access a five-point checklist for selection, and more.

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