Sales Research
-
OSS and CRM - Integration That Pays
Sponsored by: Comarch TelecommunicationsPreviously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
-
Unlocking the Full Power of Massive Parallelism: Solving the Network Bottleneck in MPP Databases
Sponsored by: Aster Data SystemsThis paper describes the technical limitations inherent in the architecture of traditional databases and other MPP (massive parallel processing) alternatives.
-
Sales Prospector Demo
Sponsored by: Oracle CorporationView this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
-
SEEBURGER Technology Proves Profitable for SEGA
Sponsored by: SEEBURGERSEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks.
-
Size DOES Matter - When Choosing the Right ERP Solution
Sponsored by: XperiaIn regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.
-
CRM for the Professional on the Go
Sponsored by: BlackBerryMobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
-
Ten Key Steps to Effective Succession Planning
Sponsored by: Halogen SoftwareRead this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
-
Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
Sponsored by: Silverpop Systems Inc. an IBM CompanyThis white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
-
Retail Fashion Market RFID Solutions
Sponsored by: Motorola SolutionsThis whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right
-
SAP Paybacks and Chargebacks by Vistex
Sponsored by: SAP America, Inc.Learn how you can strengthen your ability to compete and grow profitably in today's consumer products industry by managing trade spending, providing a key service to channel partners and strengthening your ability to compete and grow profitably.
-
Looking at Rational Build Forge Express Edition
Sponsored by: IBM Software GroupIn this Webcast Sundeep Goel, Worldwide Channel Sales with IBM® Rational®, talks about the development need that Rational Build Forge® Express Edition is designed to address.
-
Enterprise Performance Management
Sponsored by: Epicor Software CorporationThe most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.
-
Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction
Sponsored by: Enigma, Inc.This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.
-
Lumber Company Cuts Customer Delays down to Size
Sponsored by: Cisco Systems, Inc.In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
-
The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy?
Sponsored by: ABS Associates, Inc.Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
-
Taking On-Demand CRM Integration to the Next Level
Sponsored by: Oracle CorporationThis white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
-
Choosing the Best CRM for Your Organization
Sponsored by: Oracle CorporationExplore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
-
Microsoft Dynamics CRM 3.0
Sponsored by: MicrosoftReceive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.
-
Quality Data - Fuel for Your CRM Engine
Sponsored by: Hoover's, Inc. A D&B CompanyA CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention.
