Natural Language Processing Software Research
-
Guide to Better CX: AI, Chatbots, and More
Sponsored by: ServiceNowWhat's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.
-
AI in CRM: 10 Tips for Implementing Bots
Sponsored by: ConvergeOneExplore how AI and NLP work with – not in lieu of – contact agents, and key factors to consider about virtual agent chatbots.