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Mobile CRM Research

  • Using HANA for Digital Transformation

    Sponsored by: SAP

    The ability to process rapid-firing reams of IoT data can help you make it in our mobile-, social-, and cloud-driven era. In this guide, learn from experts how you (and how certain tools) can provide a smooth, effective digital transformation for maximum benefits.

  • Creative Strategies Yield Greater Customer Insight

    Sponsored by: TechTarget Customer Experience

    To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.

  • Salesforce Sales Cloud Helps Reps Seal the Deal

    Sponsored by: TechTarget Customer Experience

    In this 3-part expert handbook, learn how Salesforce Sales Cloud strives to make data entry easy for sales reps and create CRM data that's clean, accurate and complete. Plus, explore the pros and cons of the Salesforce Sales Cloud.

  • Popular Technologies Enrich Customer Experience Strategies

    Sponsored by: TechTarget Customer Experience

    This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.

  • Geolocation and Mobile BPM: Benefits & Challenges

    Sponsored by: HERE

    In this expert e-guide, Steve Weissman discusses the benefits that geolocation brings to mobile business process management. Learn how geolocation enables you to make customer service more specific and targeted and enhances business intelligence with geodata.

  • Location-Based Apps and CRM: Convenience vs Privacy Concerns

    Sponsored by: HERE

    This expert e-guide explains the current landscape of the taxi-hailing application market (think Uber) and examines how location-based mobile apps are revolutionizing customer relationship management in hospitality, insurance, and retail with a big emphasis on the customer privacy concern.

  • Optimize Sales Performance with Sales Intelligence Tools

    Sponsored by: TechTarget Customer Experience

    How can you determine which sales leads are worth your time and which ones aren't likely to go anywhere? Discover how predictive lead-scoring software can help you zero in on the right prospects and drive better sales performance.

  • Mobile CRM: Conquering the Data Integration Challenge

    Sponsored by: Microsoft

    Without an effective way to integrate data from disparate systems, your mobile CRM can't help you optimize the customer experience. This expert guide explores how companies have overcome their data integration challenges to improve their mobile CRM.

  • Building Mobile-First, Contextually-Aware Websites and Apps

    Sponsored by: Oracle Corporation

    This expert e-guide explores how to build mobile-first, contextually-aware websites and apps that can enhance user experience and engage customers. Learn 4 steps for adopting a mobile first-perspective, and then discover how to implement and prepare for responsive web design.

  • Modern Mobility E-zine: February 2016

    Sponsored by: TechTarget Mobile Computing

    In this issue of Modern Mobility, you will explore the state of enterprise wearables, assesses their potential use cases, and take an exclusive look at the security challenges that still remain. Read on to access a Q&A with end-user computing expert Matt Kosht, who explains why app refactoring is still a niche technology.

  • Protect Revenue and Emphasize User Experience with APM Tools

    Sponsored by: eG Innovations, Inc.

    Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.

  • How In-App Analytics put the "User" in "User Experience"

    Sponsored by: Hewlett Packard Enterprise

    In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.

  • A New Measure of Sales Success

    Sponsored by: TechTarget Customer Experience

    This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.

  • The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work

    Sponsored by: TechTarget Customer Experience

    Companies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.

  • Modern Mobility E-zine: In-App Analytics Get Down to Business

    Sponsored by: TechTarget Mobile Computing

    In this issue of Modern Mobility, delve straight into in-app analytics, and learn how the insights this technology provides will keep mobile applications on track. Access this exclusive e-zine now to learn more about mobile backend as a service, and how to build apps that connect to data center infrastructure.

  • Buyer's Essentials: What to Look for in an EMM Strategy

    Sponsored by: TechTarget Security

    EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.

  • 4 Ways to Improve Your Mobile and Social CRM

    Sponsored by: TechTarget Customer Experience

    This expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.

  • There's an App Store for That: Stock Your Mobile Workers with the Right Resources

    Sponsored by: TechTarget Mobile Computing

    In this issue of Modern Mobility, you will discover how to develop, provision, and manage mobile apps through an individualized enterprise app store built on a secure portal. Access this e-zine now to learn how deploying your own app store cuts down on the problems that arise with public stores.

  • Next-Generation Security in a Mobile Era

    Sponsored by: TechTarget CIO

    Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.

  • An Exclusive Guide for Promoting Enterprise Mobility Management

    Sponsored by: TechTarget Mobile Computing

    This e-book takes readers through the process of enabling and managing a secure mobile workforce. Access this resource to understand how mobility can increase agility—and why security concerns, while important, shouldn't stop mobility in your organization from taking off.

  • Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI

    Sponsored by: Kony

    This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.

  • A New Measure of Sales Success

    Sponsored by: TechTarget Customer Experience

    This expert guide divulges essential information on how to use the newest sales tools for customer prospect generation; bolster sales forecasting with data modeling; use location-based apps; and more.

  • Putting Customers on the Map With Geolocation Apps

    Sponsored by: TechTarget Customer Experience

    This e-book chapter is a guide to geolocation apps—what they are, what they do, and how they can benefit companies and their customers. You'll learn why providing a consumer with the right information at the right time is necessary in today's marketplace and look at the hurdles blocking widespread use of location-based data and analytics.

  • Balancing wireless LAN troubleshooting strategies for BYOD

    Sponsored by: Extreme Networks

    This expert E-Guide highlights the variety of tools available for proactive and responsive BYOD troubleshooting.

  • Take Advantage of Multi-Channel to Improve CEM

    Sponsored by: Five9

    In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.

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