Metrics Research
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Optimizing the Virtual Environment
Sponsored by: uptime software inc.In this white paper, you'll find both the pitfalls of virtual monitoring and management, and how to navigate the maze of competing virtual monitoring and management vendors. In the end, you'll have a clear idea of what solutions will work for you.
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Business Analytics: Helping You Put an Informed Foot Forward
Sponsored by: SASWhat exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.
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Measuring the Business Impact of Support
Sponsored by: Citrix Online UKCustomer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
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Agile Release Planning and Monitoring
Sponsored by: CollabNetAttend this fast-paced presentation and hear from Dan Rawsthorne, as he introduces Agile Release Planning, which is actually the development of a release strategy that must be implemented in an agile way. Dan shows you how a Release Plan is generated, and then shows how the Release Plan is monitored and managed with metrics from sprint to sprint.
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Five Fundamental Data Quality Practices
Sponsored by: Pitney Bowes Business InsightWhen developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.
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Energy Logic: Calculating and Prioritizing Your Data Center IT Efficiency Actions
Sponsored by: Emerson Network PowerThis paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.
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How to Spot a Failing Project
Sponsored by: AtTaskOnly about one-third of all projects are complete successes. Download this paper to take a look at the early warning signs in an IT project and what you can do to make the project a success.
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The Oracle SOA Governance Solution
Sponsored by: Oracle CorporationSuccessful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution.
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Oracle Enterprise Repository and Oracle Service Registry for SOA Governance
Sponsored by: Oracle CorporationService-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance.
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Management Excellence: The Metrics Reloaded
Sponsored by: Oracle CorporationIn performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
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Enhancing the Customer Experience with Loyalty Management
Sponsored by: SAP America, Inc.By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
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7 Requirements of Data Loss Prevention
Sponsored by: Symantec CorporationThis report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
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The CIO Profession: Leaders of Change, Drivers of Innovation
Sponsored by: IBMCIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.
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Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance
Sponsored by: DataFlux CorporationRead how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations.
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The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update
Sponsored by: Rackable SystemsThis green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center.
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How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices
Sponsored by: Vtrenz, IncListen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
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Improving Operations with Reports, Plans and Metrics
Sponsored by: IBM CognosThis white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
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CIO2CIO Global Research Study: Business Intelligence and Master Data Management (MDM)
Sponsored by: SAP America, Inc.This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia.
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The Agile CFO: Enabling the Innovation Path to Growth
Sponsored by: IBM Line of BusinessThis paper proposed several actions financial executives can take to become agile CFOs.
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BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature
Sponsored by: Parature, Inc.BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency.
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Security Awareness with Protecting Information
Sponsored by: Information Shield, Inc.Protecting Information is a quarterly security and privacy awareness newsletter that you can easily customize and distribute to your entire organization.