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Messaging Software Research

  • How to Achieve a 3X ROI with Slack

    Sponsored by: Slack

    Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.

  • Guide to Building an Enterprise Unified Communications Strategy

    Sponsored by: CloudCall Ltd

    In early 2020, the coronavirus pandemic sent workforces home in droves. IT had to dramatically shift gears and develop a unified communications strategy that revolves around remote workers and addresses the potential limitations of home networks. In this e-guide, how to create a comprehensive but agile UC plan.

  • Secrets of Remote Work Success

    Sponsored by: NWN Corporation

    In June of 2019 Arrow Exterminator began its partnership with NWN. During this partnership, NWN helped Arrow migrate to an NWN hosted Cisco call manager and upgrade their internet equipment. To learn more about this partnership and how NWN helped Arrow transition to a remote workforce amidst the COVID-19 pandemic, download this case study.

  • Office Anywhere from NWN

    Sponsored by: NWN Corporation

    Today, it’s more important than ever for employees to have the ability to message, meet, call and share content from any device, anywhere. And that is just what OfficeAnywhere offers. In this short video, learn how OfficeAnywhere can help your employees easily collaborate across different devices and workstyles.

  • CT Text for Microsoft Teams

    Sponsored by: CallTower, Inc.

    There’s never been a better time to unify messaging as a part of your communications strategy. In the event that you or your employees don’t have access to video, you can now send and receive SMS messages with contacts in Outlook, Active Directory, SharePoint and Teams. View this data sheet to get more information.

  • CallTower’s Microsoft Teams Direct Routing

    Sponsored by: CallTower, Inc.

    Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.

  • Top Considerations When Moving to a Unified Communications Solution

    Sponsored by: Fuze

    In this video, Art Schoeller from Forrester Research details the top 5 considerations businesses should make when moving from a legacy communications system to a unified communications provider, as well as how to know when it’s the right time to move business systems to the cloud.

  • Video Series: Understanding Today’s Unified Communications Landscape

    Sponsored by: Fuze

    Unified communications has gone through a number of definitions over the years. However, it can now be simplified into 3 major buckets, including calling, meeting and messaging. In the case of UCaaS, these are delivered as a service on the public cloud. In this video, Art Schoeller from Forrester Research discusses today’s UCaaS landscape.

  • Enhancing Communications During Social Distancing

    Sponsored by: Motorola, Inc.

    Whether you work in a small boutique or a large office complex, two-way radio can provide instant communication between individuals and teams across your whole facility. In this white paper, learn everything you need to know about two-way radio.

  • 2020 Research Report: Unified Communications and Collaboration

    Sponsored by: Fuze

    The market for an integrated UCC platform is growing as the functionality becomes more seamless. In this 2020 Aragon Research Globe for Unified Communications and Collaboration, compare 15 major providers.

  • The Benefits from a Single Unified Collaboration Platform

    Sponsored by: Redcentric Solutions Ltd

    On average, employees use 4 communication applications. This requires a lot of switching back and forth to accomplish certain tasks. Having a single unified collaboration platform can help streamline communications by allowing quick access to cloud calling, messaging and meetings. Download this infographic to explore more benefits.

  • Assess a Combined VoIP and Unified Communications Framework

    Sponsored by: SearchUnifiedCommunications.com

    This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.

  • Communication Matters: How Employee Empowerment Impacts Brand Experience

    Sponsored by: RingCentral

    While there are many steps to making CX goals possible, unified communications and collaboration helps retailers connect with customers on a new level. In this e-book, uncover 5 communications experiences that illustrate how a UCC strategy can create an effortless employee experience that allows your team to better serve shoppers.

  • Vonage Business Cloud Offers Midmarket Cloud-Native UCaaS

    Sponsored by: Vonage

    Historically, Vonage has had 2 UCaaS services: Vonage Essentials for the SMB market and Vonage Premier for larger companies. However, Vonage recently announced a new service, Vonage Business Cloud (VBC), which will target midmarket customers. Download this e-guide to learn more about VBC.

  • UCaaS vs. CPaaS: How the Platforms Differ

    Sponsored by: Vonage

    As enterprises make the move to cloud-based communications platforms, they will have to choose which model best suits their business needs. Both UCaaS and CPaaS offer many of the core communications services. However, they diverge on how they provide service. Download this e-guide to explore key differences between UCaaS and CPaaS.

  • How to Integrate Mobile UC Into Your Digital Transformation Plans

    Sponsored by: Vonage

    An increasing amount of people are working remotely in today’s workforce. Therefore, a successful UC mobility strategy must cater to these remote workers, take advantage of mobile-first applications and incorporate video communications. Download this e-guide to learn more.

  • Communications Transformation as a Competitive Advantage

    Sponsored by: Vonage

    Every business is seeking more effective ways to compete in an increasingly global marketplace. One of the most prominent obstacles today is the manual process of communicating with customers, partners, and colleagues. In this Frost & Sullivan report, learn how an advanced communication technology can help give you a competitive advantage.

  • The Future is Now! Find Out What's Next

    Sponsored by: Motorola, Inc.

    The time is now to imagine a world where devices, networks, and locations don’t matter. A world where all hotel staff can communicate effortlessly and instantly, both on and off site. In this white paper, learn how Motorola’s Unified Team Communications solution can help to power the collaboration between all your hotel workers.

  • Artificial intelligence creeps into business applications

    Sponsored by: SearchDataManagement

    Uncover how artificial intelligence apps and explore how AI, ironically, makes human resources more human. Plus, learn about the many options available to mine valuable customer insights from big data, how chatbots are sales and customer service, and more.

  • Citrix ShareFile updates let businesses ditch paper processes

    Sponsored by: Citrix

    Enterprise file sync-and-share (EFSS) platforms have seen widespread use in recent years. EFSS services have been optimizing features to help businesses more efficiently streamline workflows. In this e-guide learn about new features one platform has added and how they can help your organization digitize processes that are often paper-based.

  • IDC: The Business Value of IBM's Digital Experience Software

    Sponsored by: IBM

    In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.

  • IBM SmartCloud for Social Business Mobility

    Sponsored by: IBM

    This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.

  • Enterprise Integration Patterns Flashcards

    Sponsored by: Red Hat

    In this resource, take a look at 50 enterprise integration patterns flashcards that provide a crash course in integration terminology, tools, and strategies.

  • Redbook: Introduction to Messaging and WebSphere MQ (Act)

    Sponsored by: IBM

    Messaging is an effective way to connect different applications and systems. This comprehensive resource offers a primer on messaging and describes how WebSphere MQ – a market-leading messaging integration middleware product – can be used to fuel messaging success.

  • Five Ways to Address the Challenges of Data Delivery in a Mobile Environment

    Sponsored by: TIBCO Software Inc.

    To truly embrace mobility, businesses need to communicate with all kinds of devices, regardless of model or age. In this solution brief, explore five principles that will help you address the challenges of exchanging data in real-time with mobile devices.

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