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Management Service Providers Research

  • How Fleet Management can improve your bottom line

    Sponsored by: T-Mobile for Business

    A fleet manager’s decisions will always have a serious impact on the business’s bottom line. At the same time, the long list of challenges they face is only getting longer, and not all managers are taking advantage of the technologies that can help. Open this eBook to uncover 6 ways technology can help fleet managers boost their company’s ROI.

  • The Ultimate Buyers Guide to Managed IT Services

    Sponsored by: OneNeck IT

    The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.

  • Partner Experience Trends

    Sponsored by: CompTIA

    In this resource from CompTIA, you will learn about the partner experience. Discover its definition, partner experience elements and program trends, the partner journey and impact of new types of partners and metrics.

  • The Senior Leader's Guidebook to Emergency Management and Business Continuity

    Sponsored by: BlackBerry

    Threat hazard identification and risk assement begins with an in-depth exploration of the threats an organization might face. Understanding this risk environment is essential forbuilding a practical, affordable, and effective risk mitigation plan. Take our brief survey and gain access to our guide for senior leaders.

  • Building a Capacity Management Practice

    Sponsored by: BMC

    Today's digital businesses depend on service delivery excellence to keep customers happy and their revenues growing. At the same time, they must keep costs under control towork within tight capital and operational IT budgets.

  • MicroScope - January 2020: SMEs and managed services

    Sponsored by: ComputerWeekly.com

    In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.

  • MicroScope – June 2019: Sourcing IT among the clouds

    Sponsored by: MicroScope

    Outsourcing is changing as the anything-as-a-service model takes off.

  • Beyond your company boundaries

    Sponsored by: ComputerWeekly.com

    Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.

  • The Managed Services Trend Reaches the Software-Defined WAN

    Sponsored by: SearchNetworking.com

    Learn how a managed SD-WAN can help your organization optimize network performance, increase network agility and pinpoint disabled network connections.

  • How Hybrid Cloud Benefits from MSPs

    Sponsored by: Microsoft, Intel, SAP

    While the hybrid cloud brings great opportunities for the future, it also presents several challenges. This vendor-neutral e-guide explores the benefits of leveraging a managed service approach and the advanced IT management methodologies they offer.

  • MSPs: Documentation, RMM Tools and Security Portfolios

    Sponsored by: Quosal

    In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations.

  • Channel Partnerships in the Era of the Cloud

    Sponsored by: Quosal

    In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.

  • MSPs: Documentation, RMM Tools and Security Portfolios

    Sponsored by: Solarwinds MSP

    In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.

  • Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners

    Sponsored by: ConnectWise

    In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.

  • Five MSP Marketing Tactics to Boost Growth

    Sponsored by: Quosal

    Access this expert e-guide for 5 MSP marketing tips that can boost your company's growth.

  • Avoiding the 7 Deadly Sins of MSP Sales Recruitment

    Sponsored by: Quosal

    According to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.

  • MSPs Move to the Cloud and Value-Based Pricing

    Sponsored by: Kaseya

    The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.

  • A Better Way to Manage Desktops: HP Workplace Management Services

    Sponsored by: Hewlett-Packard Enterprise

    Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.

  • Accessing A Multi-Cloud Environment

    Sponsored by: CoreSite

    This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.

  • Deployment Flexibility

    Sponsored by: Aspect

    In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.

  • Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications

    Sponsored by: IBM

    This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.

  • Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ

    Sponsored by: Symantec Corporation

    This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.

  • Communications service providers can ease data storage management

    Sponsored by: IBM

    This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.

  • Cloud BDR for MSPs: Partner Support Makes the Difference

    Sponsored by: Intronis

    This brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.

  • Integrating Cloud Backups Into Your MSP Management Platforms

    Sponsored by: Intronis

    In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.

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