Managed Security Services Research
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IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
Sponsored by: ConnectWiseThis 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
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Pricing IT Services: A Complete E-book
Sponsored by: ConnectWiseIn this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.
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The KPIs Top MSPs Rely on and How to Use Them in Your Business
Sponsored by: ConnectWiseDownload this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
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The Forrester Wave: Managed Security Services Providers (MSSPs)
Sponsored by: Dell SecureWorksThis Forrester report covers a 26-criterion evaluation of European management security service providers (MSSPs). It identified the most significant MSSPs along with researching, analyzing and scoring them. The report also shows how each provider measures up and helps security leaders make the right choice.
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The Ultimate Guide to As-A-Service: Step-by-Step Advice for Empowering Your Business
Sponsored by: ConnectWiseThis 9-chapter, 70-page e-book serves as your organization's complete guide to establishing as-a-service solutions to expand your service offering. The e-book can be accessed here, with detail information on managing cash flow, getting clients on board with new services, navigating cloud services, and more.
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Market Guide for Managed Detection and Response Services
Sponsored by: Arctic WolfFind out which managed detection and response (MDR) provider is best for your enterprise security.
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The rise of the MSSP
Sponsored by: MicroScopeIn this e-guide we focus on managed security service providers. We look at how the channel is increasingly aware of the need for MSSPs to meet the demands of customers and the need to adapt and modernise former approaches.
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Beyond your company boundaries
Sponsored by: ComputerWeekly.comLudo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
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Dash to Flash
Sponsored by: MicroScopeIt's time for flash Users have started to move towards flash storage in serous numbers and now is the time for the channel to get behind the technology
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An advanced and integrated approach to managed enterprise network security
Sponsored by: ComputerWeekly.comMany businesses are turning to managed security services as a means of addressing the difficulty associated with deploying and managing multiple-point security systems, according to this report from Frost & Sullivan.
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The MPS opportunity for SMBs
Sponsored by: ComputerWeekly.comAnalysts Louella Fernandes and Clive Longbottom examine the need for Managed Print Services (MPS) and how SMBs are faring as they embark on their MPS journey.
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European Channel MPS Priorities
Sponsored by: ComputerWeekly.comAnalysts Louella Fernandes and Clive Longbottom examine MPS adoption amongst resellers in Europe, based on original Quocirca research, and discusses the challenges faced as they embark on their MPS journey.
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MicroScope January 2014: A special issue looking at software defined networking
Sponsored by: SearchSecurity.comThe first issue of 2014 provides some insight in managed services, software defined networking, security and data centres
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Devices-as-a-Service Potential Set to Expand for Channel Partners and Organizations
Sponsored by: CompuCom Systems, Inc.This expert guide serves as your window into the DaaS market—deconstructing the DaaS growth forecast, how to become a DaaS provider should you choose to do so, and how your company can make the most of mobile services. Read on for the details.
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A Look at the Shared Responsibility Model for Cloud Providers
Sponsored by: SolarWinds, Inc.Click inside this expert guide by Dave Shackleford, founder of Voodoo Security, to learn how the shared responsibility business model is currently understood and used by MSPs, as well as one of its major blind-spots.
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What's New in the World of Managed Security Providers?
Sponsored by: SolarWinds, Inc.Go inside this expert guide to explore the 2 major ways managed security service providers have changed in recent years.
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Will MSPs Answer the Call for Cybersecurity Services?
Sponsored by: SolarWinds, Inc.Many customers today are looking for security offerings from their service providers, but is this the right direction to take your business? Read this guide to learn what concerns providers must be able to address, and how you could begin to integrate security services into your enterprise.
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MSPs: Documentation, RMM Tools and Security Portfolios
Sponsored by: QuosalIn this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations.
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MSPs: Documentation, RMM Tools and Security Portfolios
Sponsored by: Solarwinds MSPIn this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.
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Managed Mobility Services: Reduce Your Risk and Improve Productivity
Sponsored by: Hewlett-Packard EnterpriseLearn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
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MicroScope August 2014: An issue covering changes in the unified communications market
Sponsored by: MicroScopeAn issue highlighting the opportunities in the UC market as well as the ways resellers are adapting to the growth in cloud computing.
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Security Operations Center (SOC) Essentials for the SME
Sponsored by: AT&T CybersecurityWatch this webcast to develop a greater understanding about SOC and the benefits small and medium enterprises can gain from it.
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TELUS leverages HP ArcSight and TippingPoint
Sponsored by: Hewlett Packard EnterpriseThis informative whitepaper explores how managed security service providers are utilizing effective intelligent analysis for their SIEM solutions.
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Providence Health & Services is Reacting to Threats Five Times Faster
Sponsored by: Symantec CorporationThis case study features Providence Health & Services experience with a managed security services provider that offered reliable and efficient security management.
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Cloud-Based Security Threats Present Challenges and Opportunities for MSPs
Sponsored by: WebrootThis guide explores the current cloud-based security threats and how MSPs can face the challenge head on.
