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Managed Security Services Research

  • Microsoft Teams Partner Opportunity Playbook

    Sponsored by: TechData - Microsoft

    This 31-page e-book illustrates how to drive new revenue for your organization by incorporating collaboration platform Microsoft Teams into your value-added services portfolio.

  • Empower Customer Productivity with Microsoft Teams

    Sponsored by: TechData - Microsoft

    This resource examines the business benefits of Microsoft Teams and details 4 steps you can take to maximize the value of the platform. Continue reading to learn how you—and by extension, your customers—can take advantage of Teams to improve collaboration and substantiate your service offerings.

  • Tech Data's Azure Express Program

    Sponsored by: TechData - Microsoft

    This document explains how your business can kick-start its cloud services with the Microsoft Azure Express Program—designed to help partners launch a profitable Azure practice through exclusive trainings, guides, and one-on-one support. Read on to learn how it works and how you can get started.

  • Overview of Microsoft Teams

    Sponsored by: TechData - Microsoft

    One means of helping your customers improve their collaboration is with Microsoft Teams, a secure, customizable hub for Office 365. Read the introductory e-book here for more details, a rundown of use cases for 7 departments, and next steps should you decide to leverage Microsoft Teams.

  • Microsoft Teams: 7-Step Partner Guide to Onboarding Customers

    Sponsored by: TechData - Microsoft

    This guide provides an easy-to-follow seven-step process that partners can use to quickly and easily onboard customers to Microsoft Teams—a hub for collaboration in Office 365.

  • 2019 Next Generation Channel Opportunities

    Sponsored by: IBM

    Principal Analyst at Forrester Research Jay McBain shares his channel market predictions for this year and examines how channel partners are leveraging open platforms, the multi-cloud, and hybrid ecosystems to drive new opportunities. Listen in for an exclusive take on this market and learn how you can take advantage.

  • Disaster Recovery Testing: An MSP's Most Valuable Offering

    Sponsored by: Unitrends

    How often should you test your customers' DR and what tools should you use? Download this paper to find out. By reading, you'll also glean 5 reasons to test you and your clients' DR more often, identify the different levels of testing, and debunk several excuses for not testing.

  • The Value-Added Resellers Guide to an Effective Pricing Strategy

    Sponsored by: ConnectWise

    In this white paper, learn how price management tools can help guide your sales team to greater profitability. Read on to also uncover 8 tips on how you can better support and manage your pricing strategy.

  • How to Transform Your Business to Become a Bionic MSP

    Sponsored by: Kaseya

    Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.

  • 2019 Planning: Understanding Your Top Prospect Needs

    Sponsored by: Kaseya

    This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT.

  • IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention

    Sponsored by: ConnectWise

    This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.

  • Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits

    Sponsored by: ConnectWise

    Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.

  • SLAs: The Foundation for Stronger Customer Relationships

    Sponsored by: ConnectWise

    Keeping this in mind, this e-book on SLAs illustrates 13 areas your SLAs should address, do's and don'ts of establishing SLAs, 5 reasons why it might be time to refresh your SLA, and more.

  • Pricing IT Services: A Complete E-book

    Sponsored by: ConnectWise

    In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.

  • How to Make Money in the Cloud

    Sponsored by: ConnectWise

    Access this e-book to set your business up to profit on cloud services, and maximize revenue gained by approaching forward-thinking clients about new services, creating recurring service bundles to overcome slim profit margins on cloud licenses, and more.

  • The KPIs Top MSPs Rely on and How to Use Them in Your Business

    Sponsored by: ConnectWise

    Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

  • The Forrester Wave: Managed Security Services Providers (MSSPs)

    Sponsored by: Dell SecureWorks

    This Forrester report covers a 26-criterion evaluation of European management security service providers (MSSPs). It identified the most significant MSSPs along with researching, analyzing and scoring them. The report also shows how each provider measures up and helps security leaders make the right choice.

  • How to Transform Your Business with Cloud Services

    Sponsored by: Ingram Micro

    The following resource center includes 12 assets design to help you evolve your business as a cloud services provider (CSP). Simply read on to get started with one of those included, like the State of US Cloud Channel, Pre-migration Readiness for Office 365, and more.

  • Six Reasons Why a VAR Should Add Managed Services

    Sponsored by: ConnectWise

    Download this e-book for 6 tangible reasons why you should consider an MSP business model and the benefits of adding managed services to your portfolio.

  • The Ultimate Guide to As-A-Service: Step-by-Step Advice for Empowering Your Business

    Sponsored by: ConnectWise

    This 9-chapter, 70-page e-book serves as your organization's complete guide to establishing as-a-service solutions to expand your service offering. The e-book can be accessed here, with detail information on managing cash flow, getting clients on board with new services, navigating cloud services, and more.

  • Selling Managed Services: 6 Tips to Reinvent Your Sales Pitch

    Sponsored by: ConnectWise

    This 13-page e-book offers instruction on selling managed services, with 6 tips on reinventing your sales pitch for that purpose. Download your copy here to get started.

  • The Managed Security Services Provider Survival Guide

    Sponsored by: MASERGY

    In this MSSP survival guide, get tips to help you through the process of evaluating and selecting the right Managed Security Services Provider from amidst the sea of potential providers that have flooded the market.

  • Help for CISOs Overwhelmed by Cybersecurity Threats

    Sponsored by: MASERGY

    Find out how to build your security strategy on a foundation of executive and senior IT-level collaboration, supported by managed detection and response services.

  • The rise of the MSSP

    Sponsored by: MicroScope

    In this e-guide we focus on managed security service providers. We look at how the channel is increasingly aware of the need for MSSPs to meet the demands of customers and the need to adapt and modernise former approaches.

  • Devices-as-a-Service Potential Set to Expand for Channel Partners and Organizations

    Sponsored by: CompuCom Systems, Inc.

    This expert guide serves as your window into the DaaS market—deconstructing the DaaS growth forecast, how to become a DaaS provider should you choose to do so, and how your company can make the most of mobile services. Read on for the details.

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