Knowledge Management Research
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Using DCM and analytics for maximum impact
Sponsored by: IBMThis Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation.
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Making the business case for dynamic case management
Sponsored by: IBMTo reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.
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Tip Guide: The Future of Business Intelligence
Sponsored by: SAP America, Inc.In this Tip Guide, industry expert Richard Herschel will explore the results of this survey and offer his insights to the future of Business Intelligence.
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Tip-Guide: Business Analytics: Considering the Spectrum of Analysis
Sponsored by: SAP America, Inc.In this Tip Guide, industry expert David Loshin will explore key business questions to consider when mapping the business users’ expectations into a realistic plan for source data selection, evaluation, preparation, and analysis.
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The Event Data Warehouse- Strategies for Improving Business Performance
Sponsored by: Hexis Cyber Solutions IncOrganizations are at risk if they do not plan to implement an enterprise-wide security and event data warehouse to make strategic decisions. This paper introduces Event Data Warehouse, a unique, cost effective and proven solution, that provides actionable results that enable better business decisions.
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Taking Mobile CRM Beyond the Sales Force
Sponsored by: SAP America, Inc.The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
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E-Book: The information governance imperative: Expert advice for developing a strategic plan to govern critical enterprise information
Sponsored by: IBMIn this eBook, readers will find an overview of key information governance issues and practical advice on building a business case for information governance, developing an information governance strategy and structuring an information governance program.
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Closed Loop Quality Management: Improving Customer Focus from Design to Delivery
Sponsored by: Apriso CorporationCompeting pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution.
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SAP® Knowledge Acceleration: For Effective Business Planning and Consolidation
Sponsored by: SAP America, Inc.Read this paper to learn how SAP® Knowledge Acceleration software for business planning and consolidation will help your organization acquire insight and reporting skills it needs to execute today and tomorrow. Read on to learn all the business benefits this SAP software will provide for your organization.
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8 Traits of IT-Friendly Contact Center and Web Customer Service Software
Sponsored by: eGain Communications Corp.In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
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Evernote Accelerates Company Growth by Enlisting ABBYY
Sponsored by: ABBYYRead this case study to learn how Evernote came to choose ABBYY and how it turned out to be very successful for them. Continue reading to learn more about the features and benefits of ABBYY FineReader Engine.
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Looking to a New Day in Optical Character Recognition (OCR): A Success Story
Sponsored by: ABBYYRead this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day.
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Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization
Sponsored by: AvePoint, Inc.Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs.
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Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge
Sponsored by: Vivisimo, Inc.Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
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Demystifying IT Risk to Achieve Greater Security and Compliance
Sponsored by: LumensionRead this white paper to learn how organizations need an intelligent approach to gaining the upper hand when it comes to assessing IT risk and managing compliance.
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Business Analytics and Optimization for the Intelligent Enterprise
Sponsored by: IBMExecutives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
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Preparing for the Web 2.0 World: How Enterprises Need to Think About Emerging Social Technologies
Sponsored by: Sun Microsystems, Inc.IDC expects that the significant adoption of Enterprise 2.0 technologies in the enterprise will have a dramatic impact on how organizations capture, discuss, distribute, and protect their information. If companies are not already planning for this change, they will find themselves increasingly exposed and vulnerable.
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Making Business Relevant Information Instantly Available to More Users
Sponsored by: SAPExecutives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
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SharePoint E-Zine Volume 9: Rediscovery, Research and Prediction in SharePoint Search
Sponsored by: TechTarget Search Windows ServerIn this month's issue of SharePoint eZine, you'll learn how indexing content creates a search environment that gives users information as they need it, how to maintain your SharePoint governance documents while keeping them current, and how setting guidelines for site provisioning gives flexibility for users and helps manage growth.
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Making Web 2.0 Work for Your Enterprise: Internal Deployments
Sponsored by: Oracle CorporationMaking knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
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Tying the Shop Floor to the ERP System
Sponsored by: Plex SystemsERP on the Shop Floor is as critical to the viability of the enterprise as any component in the execution of manufacturing. High performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs, streamlining operations and improving customer satisfaction.
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Significant and Sustained: Cutting Costs While Achieving Better Performance
Sponsored by: AccentureThe current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
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Presentation Transcript: Databases - When it pays to invest
Sponsored by: Oracle CorporationIn today's economic environment, it is imperative that companies begin addressing ways to manage all information assets in an integrated, holistic way. Philip Howard, Research Director for Bloor Research, and Chris Baker, Senior Vice President at Oracle, discuss best practices for obtaining a fully integrated Enterprise Data Management platform.
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State of the Portal Market
Sponsored by: Oracle CorporationThe focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.
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Multi Process HR Outsourcing for Large US Retailer
Sponsored by: WiproLearn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.