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IT Departments Research

  • Into the Era of Secure Remote Work

    Sponsored by: IT Corporation

    The decentralization of the workplace makes endpoint security more critical than ever. And the new tactics used by hackers and cybercriminals require focus on different tools and solutions, not least when it comes to the cloud. What strategies can you employ to remain resilient? Dive into this e-book and grab security by the horns.

  • Setting up IT for Success

    Sponsored by: Aruba Networks

    For most businesses, harnessing the power of the Edge presents some formidable challenges. Aruba surveyed 2,400 IT leaders to get insight on what obstacles they are facing and where technology solutions can help empower them to adapt quickly and position their businesses for growth. Download this e-book to explore key findings from the survey.

  • IT Strategy is Dead: What’s Next?

    Sponsored by: ServiceNow

    If IT leaders want to become essential to business success, they need to recognize that business strategy, not IT, is key. Download this white paper to learn what it takes for IT to become a crucial business partner via business strategy awareness.

  • How Verizon boosted product delivery with Dynatrace Software Intelligence

    Sponsored by: Dynatrace

    Read this case study to see how Dynatrace Software Intelligence was able to help Verizon capitalize on their agile cloud environment by improving logging and monitoring, as well as implementing comprehensive DevOps practices.

  • Getting Ahead in the Race for Business Agility

    Sponsored by: ServiceNow

    Reactive vs. proactive approach to business: which would you choose? This infographic dives into how to get ahead in the race for business agility. Download now to take a look at how to achieve seamless IT and business processes, flexible production and more, all by the numbers.

  • The Future of IT Is Now

    Sponsored by: ServiceNow

    IT no longer merely supports commercial and organization growth – they are the primary driver. It’s up to IT to come up with digital transformation initiatives and move them forward. This whitepaper uncovers 9 ways to accelerate digital transformation in your organization, such as deploying AI and breaking down silos. Download now to learn more.

  • An SRE journey to AIOp

    Sponsored by: IBM

    Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.

  • IBM Cloud Pak for Watson AIOps

    Sponsored by: IBM

    CIOs of the future will be able to use IBM’s AI-powered insights platform across their IT landscapes and development toolchains to transform internal experiences, reduce risk, exceed client expectations and deliver value. Check now the features and the benefits brought by IBM Cloud Pak for Watson AIOps

  • Future of the MSP Industry: Research Report

    Sponsored by: LogicMonitor

    LogicMonitor wanted to understand how MSPs evolve over time and to uncover IT leaders views on IT automation, cloud migration and business continuity in the face of unexpected crises. Download this research report to discover key findings from this study as well as some recommendations for MSPs for your organization.

  • Chapter 15: Working with the Command-Line Interface

    Sponsored by: McGraw Hill

    Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.

  • IT Modernization Can’t Wait—and What to Do About It

    Sponsored by: Dell Technologies and VMware

    Watch this on-demand webinar series to sharpen your modernization, automation and cloud strategies and meet DX challenges, brought to you by Dell Technologies, VMware, SAP, ServiceNow and respected IT analysts from IDC, ESG, and the Evaluator Group.

  • Why AIOps is a Game Changer for ITOps Today

    Sponsored by: BMC

    ITOps has been revolutionary in its own right—which is causing people to question how much better AIOps can be. This guide considers the impact of ITOps and AIOps on organizations and their digital transformation and DevOps initiatives. Download the guide to see which model is the real game changer.

  • Relating IT to Business Performance

    Sponsored by: StackState

    When Nationale-Nederlanden Bank was struggling to meet their SLAs, the company turned to StackState. Working with Stackstate, NN Bank was able to achieve high availability of 99.8%, increase their customer net promoter score to 11.6, and more. Download the case study to learn more about NN Bank’s experience.

  • The true impact of the SAP skills crunch

    Sponsored by: Ensono Limited

    Organizations are struggling to attract, retain and develop the necessary technicalskills within the IT market, especially when it comes to SAP. To further evaluate this, and its subsequent effects on companies, Ensono and Vanson Bourne teamed up to survey 100 SAP professionals. Explore their findings in this research report.

  • Deloitte achieves new levels of productivity and client services through global standardization

    Sponsored by: ServiceNow

    In this case study, learn how Deloitte was able to unify inconsistent IT management approaches and streamline workflows with the help of ServiceNow.

  • Now Platform® Paris release Fact Sheet

    Sponsored by: ServiceNow

    In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.

  • Introduction to Perspectium

    Sponsored by: ServiceNow

    This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship.

  • Begin your modernization journey

    Sponsored by: ServiceNow

    In this session, we will talk about Ahlstrom-Munksjö’s 6-year transformation journey through Mergers and Acquisitions and the expansion of ServiceNow product modules within a Global Enterprise.

  • Get ready to begin your optimization journey

    Sponsored by: ServiceNow

    In this presentation, DNB Bank in Norway shows their ongoing journey towards greater transparency and business involvement in both IT delivery models and IT financial management with ServiceNow.

  • Resolving service requests at speed

    Sponsored by: ServiceNow

    ServiceNow’s platform is the UK Department of Work & Pensions’ (DWP) go-to place for IT support - bringing a multi-channel, seamless and personalized experience to 90,000+ employees - whether a user interacts with support services online, by phone, or even in-person. Join the webinar to learn more.

  • Moving from complexity to simplicity with ITSM

    Sponsored by: ServiceNow

    This topical client case illustrates the platform’s powerful out-of-the box functionality – and how it is best leveraged for a large, global IT operation such as Munich Re’s, servicing 20,000 employees and 15 data centers on 4 continents. Click this video to learn more.

  • Thriving in the New Normal

    Sponsored by: OpsRamp

    MSPs must adapt to remain relevant in the enterprise. Traditional MSPs face shrinking margins and tougher competition as the major cloud providers have vastly extended and matured their offerings. Download this eBook for 5 ways MSPs can re-pivot now, and in the coming months, to cement their place in the IT ecosystem.

  • Refining risk resolution for the new normal

    Sponsored by: ServiceNow

    If the COVID crisis has taught us anything it’s that adaptability is necessary for success. In this session, you will learn how enhancements to Advanced Risk Assessment will get you information more quickly, so you can get ahead of risks.

  • IT leaders say SAP migration is critical to business success

    Sponsored by: Ensono Limited

    In this infographic, explore results from Ensono’s recent survey of IT leaders and their plans surrounding SAP cloud migration.

  • Achieving IT Asset Management Success

    Sponsored by: ServiceNow

    You’ve got to know exactly what software, hardware, and cloud infrastructure your business is made of. That’s where ITAM comes in. Save a copy of this eBook to learn just about everything there is to know about ITAM—at least, over 97 pages worth.

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