Field Force Automation Research
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CW Innovation Awards: Sime Darby ups ante in service management
Sponsored by: TechTarget ComputerWeekly.comIn this case study, learn how Sime Darby Industrial's inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement.
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Mobile Field Service: Better Collaboration with the Back Office
Sponsored by: Epicor Software CorporationThis resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
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Overcoming CIO Challenges in Global Mobility Management
Sponsored by: BlackBerryThis paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
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Six Steps for Successfully Buying Customer and Service Management Software
Sponsored by: High 5 SoftwareCustomer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.