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  • 2017 Middle East Salary Survey Infographic

    Sponsored by: ComputerWeekly.com

    Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region.

  • 2017 Salary Survey ANZ Infographic

    Sponsored by: ComputerWeekly.com

    Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT.

  • 2017 Salary Survey ASEAN Infographic

    Sponsored by: ComputerWeekly.com

    Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT.

  • 2017 UKI Salary Survey Infographic

    Sponsored by: ComputerWeekly.com

    Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT.

  • 5 Reasons to Make Virtual Support Agent Adoption a Priority

    Sponsored by: Serviceaide

    Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.

  • 5 Signs It's Time to Change Your IT Service Desk

    Sponsored by: Freshworks

    In this informative brochure, explore 5 signs of a failing IT service desk. Learn why modern organizations are retiring their legacy IT software, and review your software options with Freshservice.

  • 5 Ways to Eliminate Help Desk Fire Drills

    Sponsored by: ServiceNow

    Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.

  • 5 Ways to Eliminate Help Desk Fire Drills

    Sponsored by: ServiceNow

    Without an efficient way to manage requests, data, and staff, your help desk is in trouble. If your help desk is struggling to keep pace with business, there's good news. Modern IT service management can transform the way your help desk works. Learn about 5 best practices that will help get you to modern IT Service Management.

  • 5th edition of the latest trends and insights for CIOs, CTOs and CDOs.

    Sponsored by: ComputerWeekly.com

    Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.

  • 8 Biggest Mistakes IT Practitioners Make

    Sponsored by: Splunk

    Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.

  • A Compelling Financial Case for Cloud-Based IT Service Desks

    Sponsored by: Freshworks

    Dive into this white paper to explore the financial perks a cloud-based service desk system can bring to the table – including streamlined contract management, reduced significantly reduce maintenance costs, and low to zero up-front investment.

  • A Computer Weekly buyer's guide to retail technology

    Sponsored by: ComputerWeekly.com

    The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.

  • A Hospital's Approach to Health IT

    Sponsored by: PatientKeeper

    A hospital's approach to health IT correlates to its broader success. Download this infographic to learn about the difference between healthcare organizations that are IT prioritizers and strugglers and find out what group is more likely to see improvements to their physicians' work experiences, and patient care and safety.

  • Accelerating the Pace of Innovation with ServiceNow

    Sponsored by: ServiceNow

    In this case study, find out how VIVAT reimagined its IT service management strategy to better support over 2,500 employees – ultimately introducing an enterprise-wide system of record for IT, service delivery, operations, and development teams.

  • Adidas: IT Self-Service in Action

    Sponsored by: ServiceNow

    Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries

  • 3 Bad Mistakes that will Sabotage Your ITSM Program

    Sponsored by: ServiceNow

    This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.

  • 3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs

    Sponsored by: Dimension Data

    This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.

  • A Better Way to Manage Desktops: HP Workplace Management Services

    Sponsored by: Hewlett-Packard Enterprise

    Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.

  • A Hybrid IT Approach to Virtualization & DevOps Management

    Sponsored by: Red Hat

    Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.

  • A SaaS-First Approach to Application Porfolio Management

    Sponsored by: BMC Software, Inc.

    This white paper discusses the virtues of SaaS for business operations and where the technology is headed.

  • A Virtualization Roadmap from Dell and Intel

    Sponsored by: DellEMC and Intel®

    Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.

  • Accelerate IT Infrastructure Management for Better Business Value

    Sponsored by: IBM

    This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.

  • Achieving Actionable Insights from IT Operations Big Data

    Sponsored by: IBM

    IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.

  • Addressing changing customer behavior

    Sponsored by: IBM

    This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.

  • Alfred University Case Study: Higher Returns for Higher Education

    Sponsored by: DellEMC and Intel®

    Read this case study to learn how Alfred University saved 80% on hardware, refreshing SunGard Higher Education Banner Unified Digital Campus infrastructure with Dell servers.

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