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Desktop Computer Support Research

  • Improve Productivity and Security with the New Wyse Thin Clients

    Sponsored by: Dell Technologies

    Access the following custom website to learn how to improve end-user productivity and security by integrating thin clients with your virtualized or web-based infrastructure.

  • IT Transformation Challenges and How to Address Them

    Sponsored by: Dell Technologies

    Read this article to learn how you can overcome such challenges by providing employees with the tools they need to make more informed decisions and work more efficiently.

  • VMworld Europe Case Study:  Bull SAS

    Sponsored by: ComputerWeekly.com

    Bull SAS collaborated with suppliers to build a private cloud platform capable of keeping sensitive data secure.

  • E-Book: New Enterprise Desktop Chapter 3: Windows 7 Security: Strengths and Weaknesses

    Sponsored by: SearchDataCenter.com

    Each new OS is touted as the “Holy Grail” of features that every IT pro has been waiting for. Windows 7 is no different. This chapter looks at the Windows 7 security features such as BitLocker and Action Center, and separates those that really count from those that sound better on paper.

  • La Jolla Institute for Allergy & Immunology: Customer Video

    Sponsored by: Absolute

    In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.

  • Desktop Modernization Simplified

    Sponsored by: RES Software

    This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.

  • EMC VSPEX End User Computing

    Sponsored by: EMC & Arrow

    These days, IT departments are being asked to manage more and more devices with no loss of speed or efficiency. This short whitepaper offers solutions for virtual desktop management from a central device reducing operating time and costs and increasing productivity.

  • IDC - Supporting the Complex Data Center

    Sponsored by: DellEMC and Intel®

    Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.

  • Expert assessment guide: Is VDI right for your organization?

    Sponsored by: Accelera Solutions

    Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.

  • How VDI in Health Care Can Save You Money

    Sponsored by: RES Software

    This expert E-Guide discusses the benefits of a virtual desktop infrastructure in health care. Read now to learn how making the switch to VDI can save your organization money and time.

  • A special issue celebrating 30 years of MicroScope

    Sponsored by: MicroScope

    A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.

  • Introducing Dell 12th Generation PowerEdge Servers

    Sponsored by: Dell, Inc. and Intel®

    This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.

  • Citrix VDI-in-a-Box for SMBs

    Sponsored by: Citrix

    This brief video introduces an innovative VDI deployment option: VDI-in-a-box. Discover how businesses of all sizes can leverage this solution to cost-effectively and easily deploy virtual desktops.

  • What is Intel Core vPro Technology

    Sponsored by: Intel

    This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states.

  • Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy

    Sponsored by: SmartDeploy

    Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.

  • Simplified Solutions to Common IT Scenarios

    Sponsored by: SmartDeploy

    Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.

  • Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop

    Sponsored by: ComputerWeekly.com

    This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.

  • LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES

    Sponsored by: NTR Global

    To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.

  • The All New 2010 Intel Core vPro Processor Family and Windows 7: Your Best Choice for Business PCs

    Sponsored by: Intel

    The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.

  • Dell Automated Deployment

    Sponsored by: Dell, Inc. and Microsoft Windows 7

    Dell Services has developed patent pending technology and processes that automates the PC provisioning process which can greatly reduce the overall cost associated with PC deployments. Read this data sheet to learn more!

  • PCs as Strategic Assets

    Sponsored by: Dell, Inc. and Intel®

    In this paper you'll learn how managing PCs as strategic assets, streamlining processes, and buying more-capable PCs with built-in manageability that improve productivity and security, not only reduces TCO but also delivers measurable top-line benefits year after year.

  • Aberdeen Study: Laptop Lost or Stolen? Five Questions to Ask and Answer

    Sponsored by: Intel

    For every 100 laptop PCs companies issue, 15 will never be seen again, according to this research report sponsored partly by Intel. Five will be lost or stolen (one recovered) and 11 will simply vanish, leaving companies stuck for millions of dollars in compromised data alone.

  • Top 10 Skills in Demand in 2010

    Sponsored by: Global Knowledge

    In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.

  • Proactive PC Support Improves Service and Lowers Total Cost of Ownership

    Sponsored by: Intel Corporation

    Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.

  • How (and Why) to Get Going with Windows Vista Adoption

    Sponsored by: Microsoft

    There is a lot of misinformation about Windows Vista in a managed IT environment. This article is intended to clear up misperceptions and provide an honest and frank assessment of the challenges and benefits of Windows Vista for IT professionals.

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