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Desktop Computer Support Research

  • Microsoft Teams Partner Opportunity Playbook

    Sponsored by: TechData - Microsoft

    This 31-page e-book illustrates how to drive new revenue for your organization by incorporating collaboration platform Microsoft Teams into your value-added services portfolio.

  • Empower Customer Productivity with Microsoft Teams

    Sponsored by: TechData - Microsoft

    This resource examines the business benefits of Microsoft Teams and details 4 steps you can take to maximize the value of the platform. Continue reading to learn how you—and by extension, your customers—can take advantage of Teams to improve collaboration and substantiate your service offerings.

  • Overview of Microsoft Teams

    Sponsored by: TechData - Microsoft

    One means of helping your customers improve their collaboration is with Microsoft Teams, a secure, customizable hub for Office 365. Read the introductory e-book here for more details, a rundown of use cases for 7 departments, and next steps should you decide to leverage Microsoft Teams.

  • Microsoft Teams: 7-Step Partner Guide to Onboarding Customers

    Sponsored by: TechData - Microsoft

    This guide provides an easy-to-follow seven-step process that partners can use to quickly and easily onboard customers to Microsoft Teams—a hub for collaboration in Office 365.

  • IT Transformation Challenges and How to Address Them

    Sponsored by: Dell EMC

    Read this article to learn how you can overcome such challenges by providing employees with the tools they need to make more informed decisions and work more efficiently.

  • Optimizing the Benefits of Digital Learning

    Sponsored by: Lenovo and Intel

    Download this resource to learn how smart spending on key solutions, will help your organization meet the digital learning needs of future generations while staying within budget.

  • Fast-Track Your Windows 10 Migration

    Sponsored by: Flexera Software

    Download this white paper to learn how you can clean up your asset database and fast-track your migration to Windows 10.

  • 5 Tips to Keep On-Site Workers Productive

    Sponsored by: Dell and Intel®

    Employees are only as productive as their workspaces allow them to be. Download this resource for 5 tips on how to keep your employees as productive as possible.

  • Augment Productivity with Lenovo Devices and Accessories

    Sponsored by: Lenovo and Intel

    Browse through this infographic, to learn about a suite of device multipliers ranging from docks to input devices and visuals, to help employees work more efficiently and enable users with different needs to extract the full potential of their devices.

  • VMworld Europe Case Study:  Bull SAS

    Sponsored by: ComputerWeekly.com

    Bull SAS collaborated with suppliers to build a private cloud platform capable of keeping sensitive data secure.

  • E-Book: New Enterprise Desktop Chapter 3: Windows 7 Security: Strengths and Weaknesses

    Sponsored by: SearchDataCenter.com

    Each new OS is touted as the “Holy Grail” of features that every IT pro has been waiting for. Windows 7 is no different. This chapter looks at the Windows 7 security features such as BitLocker and Action Center, and separates those that really count from those that sound better on paper.

  • La Jolla Institute for Allergy & Immunology: Customer Video

    Sponsored by: Absolute

    In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.

  • Desktop Modernization Simplified

    Sponsored by: RES Software

    This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.

  • EMC VSPEX End User Computing

    Sponsored by: EMC & Arrow

    These days, IT departments are being asked to manage more and more devices with no loss of speed or efficiency. This short whitepaper offers solutions for virtual desktop management from a central device reducing operating time and costs and increasing productivity.

  • IDC - Supporting the Complex Data Center

    Sponsored by: DellEMC and Intel®

    Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.

  • Expert assessment guide: Is VDI right for your organization?

    Sponsored by: Accelera Solutions

    Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.

  • How VDI in Health Care Can Save You Money

    Sponsored by: RES Software

    This expert E-Guide discusses the benefits of a virtual desktop infrastructure in health care. Read now to learn how making the switch to VDI can save your organization money and time.

  • A special issue celebrating 30 years of MicroScope

    Sponsored by: MicroScope

    A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.

  • Introducing Dell 12th Generation PowerEdge Servers

    Sponsored by: Dell, Inc. and Intel®

    This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.

  • Citrix VDI-in-a-Box for SMBs

    Sponsored by: Citrix

    This brief video introduces an innovative VDI deployment option: VDI-in-a-box. Discover how businesses of all sizes can leverage this solution to cost-effectively and easily deploy virtual desktops.

  • What is Intel Core vPro Technology

    Sponsored by: Intel

    This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states.

  • Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy

    Sponsored by: SmartDeploy

    Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.

  • Simplified Solutions to Common IT Scenarios

    Sponsored by: SmartDeploy

    Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.

  • Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop

    Sponsored by: ComputerWeekly.com

    This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.

  • LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES

    Sponsored by: NTR Global

    To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.

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