Department of Defense Research
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Solution Spotlight: Creating a Strong Customer Experience Management Strategy
Sponsored by: TechTarget Customer ExperienceIn this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
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Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness
Sponsored by: IBMThis white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates.
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Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions
Sponsored by: IBMThis white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
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Smartphones: A Savvy Strategy for Government Employees
Sponsored by: BlackBerryThere is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more.
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Social Media in Government: 5 Key Considerations
Sponsored by: HootsuiteGovernment agencies have begun to follow private-sector companies in leveraging social media, but may still have questions regarding the tools, processes, and organizational changes required to make social media work. This informative resource details the five top considerations for government agencies looking to deploy social media strategies.
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Technical Guide on Government Security
Sponsored by: TechTarget SecurityInformation security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
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The 7 Deadly Skills of The Perfect Employee
Sponsored by: SkillsoftThis resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
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The 7 Deadly Skills Your IT Team Should Possess
Sponsored by: SkillsoftThis resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
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The Changing Role of the CIO
Sponsored by: Hewlett-Packard EnterpriseThis presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
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Transcript: The Changing Role of the CIO
Sponsored by: Hewlett Packard EnterpriseThis presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
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World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks
Sponsored by: FireEyeThis guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide.