Customer Retention Research
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Channel Strategies E-Zine: April 2010/ No.1
Sponsored by: TechTarget IT ChannelVARs and integrators know their stuff when it comes to their key technologies and vertical markets. In the inaugural issue of Channel Strategies E-zine, learn how to build brand awareness among potential customers to make sure word spreads about your company's skills and expertise.
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Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience
Sponsored by: WiproRead this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.
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The End User Experience: The Working End User
Sponsored by: Intel Technology ProviderThis presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today.
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Introduction to Microsoft Dynamics CRM Online
Sponsored by: MicrosoftThis webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention
Sponsored by: Infor CRMIn this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.
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E-Book: How to Lose Customers in Five Easy Steps
Sponsored by: SASThis paper presents the five most common practices that result in losing the customer and how to avoid those pitfalls. You'll also learn how smarter customer interactions and more customer-centric measures can help you deepen and grow relationships with your most valuable customers.
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Tips from the Trade – Competing on Web Analytics
Sponsored by: SASThe online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
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Streamlining Processes of the Solution Provider
Sponsored by: SAP America, Inc.Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.
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A Premium on Efficiency: Midsize Manufacturers Confront the Obstacles to Growth
Sponsored by: SAP America, Inc.How do best-in-class midsize manufacturers continue to grow in a tough economy? This research report, conducted by EIU, outlines measures manufacturers implement to continue expanding even while coping with the strains of softening demand in key markets, rising input costs, and downward pressure on prices.
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Infor CRM Interaction Advisor
Sponsored by: Infor CRMWatch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
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Maximizing CRM Effectiveness During Lean Times
Sponsored by: Oracle CorporationWhen the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
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Self-Service That Really Serves
Sponsored by: Oracle CorporationTo truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
