Contact Center Software Research
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Financial Giant Cuts Costs through Offshore Testing Services
Sponsored by: Hexaware TechnologiesLearn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates.
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Hilton Reservations Worldwide
Sponsored by: AspectSince implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.