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Communications Software Research

  • Unified Communications: the key to prospering in the new working reality of Covid-19

    Sponsored by: ComputerWeekly.com

    The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.

  • MicroScope – September 2020: Reach out to resellers

    Sponsored by: MicroScope

    In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace

  • MicroScope – July 2020: MSPs lend a helping hand

    Sponsored by: MicroScope

    In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging

  • Unified Communications: the key to prospering in the new working reality of Covid-19

    Sponsored by: ComputerWeekly.com

    The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.

  • The Cost of Moving Unified Communications to the Cloud

    Sponsored by: NWN Corporation

    As cloud UC services emerged, vendors touted cost savings as a key driver, but Nemertes Research results did not align, as average operational costs for cloud services were more costly. That is, until this year for companies with rollouts of fewer than 1,000 licenses. In this e-guide, learn why operational costs are starting to decline.

  • VoIP Platforms Offer a Wide Range of Benefits to the Enterprise

    Sponsored by: CloudCall Ltd

    If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.

  • 3 Benefits of Unified Communications for Small Business

    Sponsored by: CloudCall Ltd

    Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.

  • Remote Work Best Practices Emphasize UC Collaboration Tools

    Sponsored by: TATA Communications

    Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.

  • A detailed guide to unified communications platforms

    Sponsored by: SearchUnifiedCommunications.com

    UC technology integrates applications to ensure seamless communication no matter which device the user chooses. This buyer's guide covers everything you need to know about unified communications platforms, including a final product roundup to choose the best software for your company's needs.

  • Collaboration Tools Shifting Work Culture in New Ways

    Sponsored by: SearchUnifiedCommunications.com

    Collaboration is evolving at an unprecedented pace. What used to be an ad-hoc practice is now ubiquitous in our remote working world, and it is important to develop practical strategies to make the most of collaborative tools. Dive into this guide to learn how to do so, which includes 3 pillars of successful collaboration in the workplace.

  • Assess a combined VoIP and unified communications framework

    Sponsored by: SearchUnifiedCommunications.com

    This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.

  • Maintaining network infrastructure in a pandemic and beyond

    Sponsored by: SearchNetworking.com

    As workers join video conferences and access corporate resources remotely, they're likely unaware of the network infrastructure that supports those actions -- until something doesn't work. In this e-guide, learn how to prepare your network for an increased number of remote workers.

  • Digital Transformation: Insight into Getting it Right

    Sponsored by: FourNet

    Digital communications technology is the foundation for any digital transformation strategy. However, unfortunately, there is a significant gap between the ideal of high-functioning digital communications and the actual performance of many companies today. Download this IDC report to learn more.

  • Innovative Secure Shared Service: Lowering the Cost of ICT across Government

    Sponsored by: FourNet

    The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.

  • Food Standard's Agency (FSA) Introduce better ways of working with Antenna

    Sponsored by: FourNet

    FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.

  • Empowering Drones to Support UK Safety Officials

    Sponsored by: FourNet

    In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.

  • From PBX to VoIP: The Evolution of UC

    Sponsored by: FourNet

    Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.

  • Cloud Contact Center: What to Consider Before Migration

    Sponsored by: FourNet

    The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.

  • Adopting Team Collaboration Tools: What to Know

    Sponsored by: FourNet

    Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.

  • Video Conferencing: Advantages, Disadvantages & Advice for Successful Adoption

    Sponsored by: FourNet

    Is your organization considering adopting cloud video conferencing tools? The benefits of video conferencing are apparent and measurable. Learn about them in this expert guide. Also, explore the 5 steps to help ensure a successful video conferencing strategy.

  • Cloud Communications: Zoom Expands into the Market

    Sponsored by: Zoom Video Communications

    In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.

  • Keeping Up with the Changing Culture of Video Communications

    Sponsored by: Zoom Video Communications

    The popularity of video communication has led organizations to look for video conferencing platforms that can boost productivity and improve workflows. Learn about 1 platform in this expert guide, and how it can help improve collaboration and save money.

  • Cloud UC: Zoom's New PBX Offering

    Sponsored by: Zoom Video Communications

    In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.

  • Find the Best UCaaS Providers and Products to Meet Your Needs

    Sponsored by: SearchUnifiedCommunications.com

    UCaaS has emerged as a way for businesses of all sizes to streamline communications, enhance productivity and manage costs. But how do you know if it's right for you? And—once you do—how do you choose the right provider? Find out in this expert guide.

  • Store Microsoft Teams Chat Data in the Cloud

    Sponsored by: Mimecast

    Microsoft Teams e-discovery enabled for hybrid cloud systems, and digital transformation hinges on information governance policies. Read this e-guide to learn more.

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