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Communications Software Research

  • A closer look at video conferencing solutions, technology and vendors

    Sponsored by: TechTarget Security

    In order to successfully implement your video conferencing solutions, you must understand the physical components of your system.  This e-guide can help you by uncovering the ins and outs of video conferencing architectures while also providing an in-depth look at solutions, technology and vendors.

  • Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.

    Sponsored by: Cisco Systems, Inc.

    Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.

  • Exchange 2010 Offers Compelling Reasons to Upgrade

    Sponsored by: Sherpa Software

    This white paper discusses some of the new features revolving around archiving, retention and eDiscovery, as well as answers to several related questions.

  • The Proven Financial Benefits of SIP Trunk Consolidation

    Sponsored by: Siemens Enterprise Communications

    Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers.

  • Gaining Cloud Fax Advantages with SAP Systems

    Sponsored by: Esker Inc.

    Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.

  • Boosting Contact Center Capabilities with UC and SIP

    Sponsored by: IBM

    Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.

  • SMB Communications Study: Uncovering the hidden cost of communications barriers and latency

    Sponsored by: Siemens Enterprise Communications

    The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.

  • TechTarget ANZ’s guide to upgrading your PBX

    Sponsored by: VExpress

    Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.

  • Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions

    Sponsored by: HP & Intel®

    The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.

  • Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs

    Sponsored by: Aspect

    Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.

  • Innovators Demo Part II - Your Collaboration Destiny Continues

    Sponsored by: IBM

    Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected.

  • Global Organizations Choose Microsoft Cloud Applications

    Sponsored by: Microsoft

    In this press release, Microsoft announces the availability of the Business Productivity Online Suite to more countries and regions, with added new features, and lower prices. Continue reading to learn about Business Productivity Online Suite and read testimonials from different customers.

  • The Right Collaboration Architecture Drives Business Transformation

    Sponsored by: Cisco Systems, Inc.

    A recently completed study conducted for Cisco by Forrester Consulting reveals how companies are developing collaboration strategies that will enable innovation and improve productivity. View a brief video overview of the study. Then register to download the Forrester study and learn how four companies are transforming their businesses.

  • Triumphing Over the Information Maze

    Sponsored by: Microsoft

    This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.

  • Oracle Hyperion Performance Scorecard

    Sponsored by: Oracle Corporation

    To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.

  • How to Get Ahead in a Challenging Economy

    Sponsored by: Cisco Systems, Inc.

    Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.

  • Unified Communications Pocket Guide

    Sponsored by: ShoreTel - OLD

    This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.

  • IP Telephony from A-Z -- The Complete IP Telephony eBook

    Sponsored by: ShoreTel - OLD

    Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.

  • Seven Steps to Achieving Better Requirements Engineering in Your Organization

    Sponsored by: IBM

    Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.

  • Making Web 2.0 Work for Your Enterprise: External Deployments

    Sponsored by: Oracle Corporation

    Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing.

  • Presentation Transcript: Extending and Securing Enterprise Communications with OCS R2 and Exchange Server 2007 SP1

    Sponsored by: Microsoft

    This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.

  • What's New With Microsoft Office Communications Server 2007 R2

    Sponsored by: Microsoft

    This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform.

  • Microsoft Office Communicator 2007 R2

    Sponsored by: Microsoft

    This paper details Office Communicator 2007 R2, an application that provides an immediate, visual representation of a person's availability across your network. Communicate with greater flexibility, streamline communications from the applications you use most, and work from anywhere with the Office Communicator 2007 R2.

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