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Cloud CRM Research

  • Contact Center Trends: Delivering Better Business Results

    Sponsored by: MASERGY

    Contact center technologies have made tremendous gains in cutting organizational costs and increasing efficiency. However, they need to take on a more strategic role. In this report, uncover survey results that highlighted 2 interesting trends, and learn more about how you can deliver better business results with a cloud contact center.

  • KeepItSafe No backup is an Island: The Value of the Cloud in your Backup Strategy

    Sponsored by: KeepItSafe

    In this webcast, join Nick Cavalancia from Techvangelism, and Trenton Baker from KeepItSafe, as they discuss the downsides of local and on-premises backups; how, when, and why to justify cloud backups, and more. Tune in as they help you weigh the benefits and drawbacks of using cloud backup.

  • The State of Cloud & Data Protection 2018

    Sponsored by: Unitrends

    The respondents of Unitrends' 2018 annual data protection survey revealed 10 major takeaways concerning the state of data protection and cloud's role in recovery. Read on for the results and for the advice given to those still considering, or are about to use, cloud for backup and DR.

  • HPE Cloudline CL3150 Gen10 Servers Power High-Performance Cloud Solutions

    Sponsored by: Excelero

    This paper illustrates the technical details of the HPE Cloudline CL3150 Gen10 server, an open standards-based ultra-dense storage server for performance demanding cloud applications. Read on for the complete rundown, but to give you a snapshot, this server supports up to 24 NVMe SSDs to provide plenty of capacity.

  • Leveraging the Cloud to Solve Government's Archiving Challenges

    Sponsored by: Druva Software

    This paper is designed to help demystify today's cloud archiving environment and educate technology leaders about key issues to consider before they move to the cloud. Read on to see where cloud archiving adds true value and view several archiving approaches.

  • The Ultimate Guide to As-A-Service: Step-by-Step Advice for Empowering Your Business

    Sponsored by: ConnectWise

    This 9-chapter, 70-page e-book serves as your organization's complete guide to establishing as-a-service solutions to expand your service offering. The e-book can be accessed here, with detail information on managing cash flow, getting clients on board with new services, navigating cloud services, and more.

  • Selling Managed Services: 6 Tips to Reinvent Your Sales Pitch

    Sponsored by: ConnectWise

    This 13-page e-book offers instruction on selling managed services, with 6 tips on reinventing your sales pitch for that purpose. Download your copy here to get started.

  • Getting the Most from a Cloud Partner for Business Efficiency and Innovation

    Sponsored by: Leaseweb

    This guide, which can be used as part of the cloud decision-making process, identifies 10 significant factors often overlooked when deciding on a cloud solution and provider. To optimize your company's cloud use and service delivery outcomes, read your copy here.

  • Cloud Data Protection and Backup Center

    Sponsored by: Commvault

    This custom website is designed to help you establish an agile, secure, and reliable cloud environment for apps and data. Click here to access any of the 11 resources curated to assist your cloud initiatives.

  • Learn How Transdev Slashed Disaster Recovery Costs by 73%

    Sponsored by: Amazon Web Services

    Tune in tomorrow, October 10, 2018 at 11:00am PT (2:00pm ET), to view global transit firm Transdev's journey, in which it worked with its IT partner, Gekko, to utilize AWS as its recovery site. Doing so achieved a cost reduction of 73% for Transdev compared to traditional DR solutions.

  • How to Improve Data Access and Simplify Disaster Recovery

    Sponsored by: Amazon Web Services

    Businesses need to secure data and make it accessible anytime, from any location. Tune into this webinar tomorrow—October 18, 2018 at 8:00am PT (11:00am ET)—to hear how online learning platform D2L put its new DR strategy into motion with help from NetApp and AWS.

  • Critical Capabilities for Object Storage

    Sponsored by: IBM

    Gartner compares 13 object storage products in use cases relevant to I&O leaders in this report. Saving your copy grants you access to Gartner's analysis, which includes an evaluation of each product's metadata implementation, support for file protocols and hybrid cloud capabilities.

  • Cloud Object Storage in Your Private Data Center

    Sponsored by: IBM

    This report outlines the benefits of deploying cloud object storage in on-premises private clouds. Read on to discover a chart with deployment options so you can choose the hybrid strategy that works with your existing storage systems and business priorities.

  • Safeguard Your Life Sciences Data with Druva and AWS

    Sponsored by: Amazon Web Services

    Join this webinar tomorrow, September 18th at 9 am PT/12 pm ET to learn how Allergan used Druva and AWS during the acquisition of ZELTIQ Aesthetics. You will hear how Allergan protected against accidental and purposeful data loss, and how backup data can be used for eDiscovery and forensic analysis.

  • How Snapper Further Protects Data in Amazon S3 using CWP for Storage

    Sponsored by: Amazon Web Services

    Tune into this webinar on September 13, 2018 (10:00am PT / 1:00pm ET) to learn how Cloud Workload Protection for Storage consistently and reliably protects the data stored in the public cloud using AWS' native capabilities.

  • Why You Need a Hybrid Cloud Storage Strategy

    Sponsored by: IBM

    Download this infographic to view the concrete benefits of a hybrid cloud storage strategy, as well as 4 requirements for these environments.

  • IBM Cloud Object Storage Compliance Assessment

    Sponsored by: IBM

    In this report, Cohasset Associates assesses IBM Cloud Object Storage's ability to meet the electronic records recording, storage, and retention requirements of the Securities and Exchange Commission, Financial Industry Regulatory Authority, and Commodity Futures Trading Commission. Access here.

  • The Bunker Digs Deep to Secure Client Data with Military-grade Archive

    Sponsored by: IBM

    Locked in a battle royal with growing data volumes and yet needing to retain that data for decades for regulatory reasons, The Bunker previously struggled to provide their customers with long-term, cost-effective archival storage. Download the study to learn how they did so using cloud-based object storage.

  • Top Five Approaches to Hybrid Cloud Storage — An Analysis of Use Cases, Benefits and Limitations

    Sponsored by: NetApp

    By reading this report, we believe you'll gain Gartner's recommendations on five approaches to implementing hybrid cloud storage, including common use cases and the pros and cons of each approach.

  • Healthy Insights with Cloud-based Storage Analytics

    Sponsored by: Dell EMC and Intel®

    This datasheet introduces a SaaS cloud-based storage analytics app that uses near real-time intelligence, proactive monitoring, and predictive analytics to deliver comprehensive health scores for Dell EMC Unity and SC Series storage systems. Click here to you reduce your TCO through this self-service approach.

  • Hybrid Cloud Data Protection Benefits

    Sponsored by: IBM

    This paper by the Evaluator Group dissects the benefits of utilizing the hybrid cloud for data protection. Read on to view these benefits in full, as well as get a brief snapshot of a data protection suite that was purpose-built for protecting, retaining, and reusing data in virtualized environments.

  • Compact, Cloud-Ready Data Protection

    Sponsored by: Dell EMC and Intel®

    This infographic, in an easily digestible format, highlights a cloud-ready data protection appliance that will extend IT to the cloud with network-efficient replication, powerful search, advanced analytics, and cloud DR support. Read it here.

  • Making Timeless, Intelligent Storage That's Built for Cloud

    Sponsored by: Hewlett Packard Enterprise

    In this third installment of our "Evolution and Benefits of Intelligent Storage" series, 3 storage experts dig into how to architect intelligent storage for the cloud and why multicloud impacts how storage is architected. Jump to 5:23 for the essentials.

  • Making the Most of the Hyper-converged Cloud

    Sponsored by: Cohesity

    This expert guide from SearchConvergedIT.com will help you navigate the new hyper-converged cloud space. Download your copy to learn how vendor offerings differ from one another, and view one such product— Cohesity CloudSpin—that provides developers with quick access to back up data in the cloud for test/dev.

  • Designing a Cloud Strategy for the Real World

    Sponsored by: SoftNAS

    This paper, penned by George Crump, describes a cloud fabric that can serve as a connective tissue for your data and will enable seamless movement of that data between on-premises and multiple clouds. Read the full piece by Crump here.

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