Business Service Management Research
-
EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management
Sponsored by: IBMVisit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
-
Together, we can work smarter
Sponsored by: IBMBy giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.
-
How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency
Sponsored by: Sterling Commerce, An IBM CompanyThis white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
-
Business Value of Sterling Commerce Managed Services for B2B Integration
Sponsored by: Sterling Commerce, An IBM CompanyIncreasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
-
The Performance Manager: Turning Information Into Higher Business Performance
Sponsored by: IBMDownload this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
-
Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
Sponsored by: BMC Software, Inc.Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, Strategies for Modernizing IT, Reducing Costs, and..
-
Challenges & Strategies for UK Annuity Providers
Sponsored by: WiproThis white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.
-
A Tour of HP Sarbanes-Oxley IT Assessment
Sponsored by: Hewlett Packard EnterpriseThis white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
-
Significant and Sustained: Cutting Costs While Achieving Better Performance
Sponsored by: AccentureThe current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
-
Business Process-Centric Information Technology: Aligning Business and Technology for High Performance
Sponsored by: AccentureProcess-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance.
-
ITIL V3 and the PMBOK® - Distinct but Complementary
Sponsored by: Global KnowledgeThis white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
-
Presentation Transcript: Selling the CIO on Business Services
Sponsored by: Alcatel-LucentThis transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity.
-
Bowen & Groves Honored in Fifth Annual International Business Awards(SM)
Sponsored by: Bowen & GrovesBowen & Groves the developer of M1 by B&G a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.
-
Using Enterprise Systems to Gain Uncommon competitive Advantage
Sponsored by: AccentureEnterprise systems can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes.
-
Business Service Management - ASG's Business Service Platform (BSP)
Sponsored by: ASG Software SolutionsASG's Business Service Platform (BSP) is a solution for companies that want to manage their underlying technology and ensure that their IT infrastructure enhances business performance.
-
Pharma's New Worldview: Transforming R&D through Emerging Markets
Sponsored by: IBM Line of BusinessThis paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.
-
WebEx MeetMeNow
Sponsored by: WebEx Communications, Inc.Secure hosting of online meetings allows small to medium-sized businesses (SMBs) to cost-effectively collaborate with remote employees and partners. Try this free 14-day Web conferencing software trial to learn the benefits of secure online meetings.
-
BMC CONTROL-M Business Process Integration Suite
Sponsored by: BMC Software, Inc.Learn about a business process integration suite that enables managing batch jobs and real-time processes as a single business service.
-
Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
Sponsored by: Enterprise Management Associates (EMA)Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.