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All Research Sponsored By:Alchemer

  • Case Study 210 Analytics and Alchemer

    Download this case study to learn how, by partnering with Alchemer, 210 Analytics leverages survey and reporting capabilities to discover key trends in the food retail industry that support larger tracking studies and help their grocery retailers, distributors, and manufacturers better understand customers and navigate narrow market margins.

  • What is Customer Centricity

    Customer centricity means the customer is at the heart of every decision that the business makes. Watch this webcast to learn more about customer centricity and how it can help your business succeed.

  • 5 CX Predictions for 2022

    The pandemic forced brands across all industries to rethink their customer experience journeys and adapt to the wants and needs of their consumers. Watch this webcast for 5 CX predications for 2022.

  • Employee Centricity is the foundation of Customer Centricity

    Metrics show that companies with employee-centricity programs outperform their competition by 147%. Watch this webcast to see how employee centricity is truly the foundation of customer centricity.

  • Empower and Empathize with Customer-Centric Sales and Marketing

    Businesses have been racing to improve their customer experience methods since the start of the pandemic. Sales and marketing teams must put themselves in the shoes of consumers to look at their individual wants and needs so they can personalize their outreach. Watch this webinar to see how you can succeed with a customer-centric approach.

  • Customer Story How Radio Stations Know What’s Hot and What’s Not

    Thanks to the internet, the radio industry has broadened their horizons when it comes to conducting music research. Read this case study to see how Cornerstone Research and Alchemer have helped radio stations know what music is hot and what’s not, in order to provide a better experience for their listeners.

  • Case Study Gaming and Alchemer

    Download this case study to discover how a major gaming company engaged Alchemer (formerly SurveyGizmo) to create a new kind of low-code survey with custom scripting that delivered insights across their global customer base well ahead of schedule.

  • Is Your Inclusion Strategy Genuine or Checking a Box

    Diversity, equity, inclusion and belonging are incredibly important when it comes to an organization’s employee experience, and in turn employee retention and success. Watch this webinar to see how DEI&B can be woven into the fabric of your employee experience strategy and how this can help foster a more inclusive and equitable employee experience.

  • Customer Story DISH Network

    With more than 13 million subscribers, DISH Network doesn’t just use Alchemerto collect feedback—they also automate, consolidate, and streamline several business processes. Download this case study to learn how DISH was able to save time and money by utilizing Alchemer to its fullest extent.

  • Empathetic Customer Experience - Changing the Thinking

    Today’s enterprises are increasing technology investments that build an empathetic relationship with customers and create intimacy. Join industry experts Alan Webber, VP Customer Experience at IDC and David Roberts, CEO at Alchemer, as they discuss the importance of empathy in customer experiences, and how to improve your strategy.

  • Video: How Will Customer Experience Change in 2021?

    In this webcast from Alchemer, hear the company’s CEO, VP of Customer Success, and Director of Growth Marketing discuss their prediction for how customer experience will change throughout 2021. Access it here to learn 5 trends they have forecasted.

  • Security White Paper Data Security Is Serious Business.

    The digital landscape is constantly evolving – which necessitates changes and improvements to security tactics and controls. This white paper highlights the key tenets and capabilities of Alchemer’s information security program – read on to enhance your understanding.

  • Transform Your Business With Alchemer

    Today, every organization collects feedback data — but very few act on it. This can be blamed—at least partially—on complex solutions that make it hard to gather actionable insights from data. Enter Alchemer. Learn about Alchemer and how it can help you consolidate and analyze feedback to improve the CX in this white paper.

  • Redefining Success For Voice Of The Customer Programs

    Check out this data sheet to learn the 5 steps of Alchemer’s Net Promoter Score (NPS) customer feedback program and discover the benefits it can bring to your business.

  • Mozilla Gives Employees The Freedom To Solve Problems While Maintaining Enterprise Data Governance And Privacy

    In this case study, discover why Mozilla chose data collection platform Alchemer, and how its helped them gather customer feedback to improve experiences.

  • Activated NPS Solution

    If you’re struggling to generate actionable insights from Net Promoter Score (NPS) feedback, you’re not alone—many organizations do. Fortunately, using a feedback collection solution like, Alchemer, can help. Read this data sheet to learn about Alchemer and how it can help you increase NPS by up to 15%, improve renewal rates, and more.

  • Four Winds Interactive Drives 10X Increase In Enps With Alchemer

    When Four Winds Interactive (FWI) set out to build a stronger, more people-focused company, they knew the first step was to start collecting better data. To help them do this, FWI turned to Alchemer. Download this case study to see how using Alchemer has enabled FWI to craft user-focused events, power more employee engagement, and more.

  • E-Guide Becoming Customercentric

    Becoming customer-centric is a major goal of many organizations today. But what exactly does that look like? Download this eGuide to explore the 5 steps that can help you become a customer-centric organization.

  • How CX will change in 2021

    Digital transformation is having a dramatic effect on customer expectations. Watch this brief video to hear from experts at Alchemer as they discuss digital trends and how they’re shaping the future of CX.

  • Product Video Feedback

    Alchemer’s Video Feedback solution lets you collect video responses from your audiences, allowing you to see and hear from them personally. Customers can easily record their answers to your survey, adding a new dimension to your research. Learn more in this product overview.

  • 5 Steps To Becoming Customer-Centric

    Check out this infographic from Alchemer to explore the 5 steps to achieving customer centricity.

  • Professional Development And Research Institute On Blindness

    In the past, the Professional Development and Research Institute on Blindness (PDRIB) struggled to collect feedback from its users in an accessible way, resulting in lower quality data and decreased survey completion rates. Thankfully, things have changed. In this report, learn how PDRIB used Alchemer to make their surveys accessible for any user.

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