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    Download this checklist for the most important steps to shaping a transformational flexible work culture.

  • The Aragon Research Globe™ for Video Conferencing, 2021

    Download the Aragon Research Globe for Video Conferencing in 2021 to get a snapshot of the current video conferencing market and how it will evolve going forward.

  • The Aragon Research Globe™ for Intelligent Contact Centers, 2021

    The intelligent contact center (ICC) market is in the midst of consolidation—as a result of the increased demand brought on by the pandemic. To help you differentiate between the current offerings, Aragon reviewed 15 major ICC vendors, and how they stack up. Open the report to review their findings.

  • The Flex Study: Global Findings on the Future of Flexible Work

    Attitudes toward remote work have changed drastically by industry. Over 50% of frontline workers expect to return to their work sites at least 4 days a week—whereas 70% of office workers expect to return to work only 0 to 3 days a week. Explore the facts and figures surrounding remote work in this guide.

  • SAS International

    SAS International, a bespoke metal manufacturer was facing some serious issues with their legacy PBX system. They needed a product that they could deploy quickly to solve these issues. In this short video, see how SAS International used Fuze to replace their legacy PBX systems and modernize their workforce communications.

  • Fuze for Manufacturing

    Right now, chances are you’re working farther apart from your coworkers and colleagues than ever before. However, thanks to evolving collaboration tools that continue to meet the rising demand for remote work, many employees across the world feel more connected than ever. Explore the power of a centralized collaboration app here.

  • From PBX to Cloud – How CIOs Take Their Workplace Communications to the Next Level

    The global pandemic has suddenly changed economies, business models, and millions of jobs, and is pushing people to work exclusively from home. And for the CIO, this has highlighted that their existing, on-premises PBX telephony systems may no longer be fit for that purpose. Watch this webcast to learn more.

  • Enablement and Adoption: Keysto UCaaS Success

    Cloud-based unified communications solutions are increasingly being deployed in organizations. While the core benefits of a UCaaS solution are collaboration and productivity, these outcomes are tempered when UCaaS capabilities are not bolstered by cloud enablement services. Download this IDC research report to learn more.

  • Stronger Together: The Benefits of Combining Unified Communications & Contact Center in the Enterprise

    In this white paper, explore 4 key benefits of combining your contact center and UC tools, and tips for getting started.


    Unified communications & collaboration professionals are always searching for ways to uncover growth potential by impacting value proposition. But what separates a firm from its competitors in this respect? View this report to see the story of how one firm earned Frost & Sullivan’s award for customer value leadership.

  • Cloud Shift. It's time to shift your legacy PBX to the cloud.

    The use case for communications is universal. Every business must be able to communicate internally among its workers, along its value chain, with its customers, and beyond. The question is: are you doing it well enough? In this white paper, explore how you could be doing communications better – and just how much there is to gain if you do.

  • More than Teams: The Power of Integrating Office 365 with Global UCaaS

    Microsoft's productivity and document collaboration solutions are powerful tools for the end user, and when integrated with a global UCaaS provider, your workforce is empowered to do their best work. View this webinar to learn why integrating your Microsoft suite with a UCaaS solution may be critical for increased remote productivity.

  • The Future of Business Communications

    In this video, Art Schoeller from Forrest Research identifies trends in the unified communications industry that have emerged over the last year, details how UCaaS’ flexibility plays a key role in the gig economy and shares best practices for meetings.

  • Top Considerations When Moving to a Unified Communications Solution

    In this video, Art Schoeller from Forrester Research details the top 5 considerations businesses should make when moving from a legacy communications system to a unified communications provider, as well as how to know when it’s the right time to move business systems to the cloud.

  • Video Series: Understanding Today’s Unified Communications Landscape

    Unified communications has gone through a number of definitions over the years. However, it can now be simplified into 3 major buckets, including calling, meeting and messaging. In the case of UCaaS, these are delivered as a service on the public cloud. In this video, Art Schoeller from Forrester Research discusses today’s UCaaS landscape.

  • Customer Case Study - Frank Recruitment Group

    Telephony is essential to business at Frank Recruitment Group. However, the traditional set-up of multiple, on-premises PBX systems was complex and costly. The company recognized the need to bring modern technology to the workplace. In this case study, learn why Frank Recruitment Group decided to implement Fuze’s communications platform.

  • Aragon Globe for UCC 2020

    The market for an integrated UCC platform is growing as the functionality becomes more seamless. In this 2020 Aragon Research Globe for Unified Communications and Collaboration, compare 15 major providers.

  • Security White paper

    Security and privacy requirements are extremely important when it comes to business communications. In this white paper, learn how a defense-in-depth approach is employed across the Fuze platform whereby multiple layers of security work together to deliver reliable service in a trusted environment.

  • Customer Case Study - PTC

    PTC used a patchwork of legacy on-premises systems to support their workforce and call centers. However, they wanted to standardize their system. PTC’s search led them to Fuze’s cloud communications platform. Download this case study to learn about the benefits that PTC saw when implementing Fuze.

  • Cloud vs. On-Premises: Understanding the Key Differences

    The only way to understand the advantages of one thing over another is to compare them side-by-side. In this resource, see how Fuze’s cloud communications delivery model compares to traditional premises-based systems.

  • Cloud Rises Above On-Prem in the Cloud Communications Battle

    Organizations are increasingly moving their communications to the cloud for increased productivity, cost savings, and simpler management. Learn about other benefits of moving to the cloud, and why so many organizations have already started the transition in this white paper.

  • 5 Questions to Ask Your Prospective UCaaS Provider

    UCaaS can help you improve customer service, reduce IT overhead, and increase efficiency. But before you embark on your purchase journey, there are important considerations to review. Download this brief white paper to explore 5 key questions to ask any potential UCaaS provider when making your decision.

  • The Forrester Wave™: Unified-CommunicationsAs-A-Service (UCaaS) Providers, Q3 2019

    UCaaS has taken center stage as cloud adoption grows with each passing year—but how do you know which platform is right for you? Find out in this Forrester Wave report, which covers the state of the UCaaS market and adoption, as well as a comparison of 9 leading vendors.

  • The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivity

    An average 600-employee company can expect to see a 182 percent return on its investment in cloud technology over three years. The payback period? Less than two months.

  • 5 Key Attributes That Define Next-Generation UCaaS

    Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.

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