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  • How an incident management tool keeps IT efficient

    When credit bureau Experian first rolled out xMatters deployments, the IT landscape was a far cry from what it is today. Keep reading to find out how xMatters continues to drive IT efficiency despite major industry shifts like DevOps and site reliability engineering, based on firsthand experience from Experian.

  • Getting the SRE Model Right

    Site Reliability Engineering (SRE) is becoming a popular alternative to the DevOps development mentality, shifting from an approach centered on the delivery of services to one focused on ensuring service reliability. Inside this guide, learn how to build out an SRE strategy and team that reflects the unique attributes of your business.

  • xMatters: Integrate Your DevOps Tools

    Being on-call is always difficult, but there are now tools available to make your on-call experience as smooth as possible. Watch this quick video to learn about an incident management and alert system that will connect your DevOps and application teams for greater communication and collaboration during an incident.

  • Hidden Challenges of On-Call Rotations with Engineers, Developers, and SREs

    Inside this guide, find out how to tackle the challenges that on-call SRE rotation scheduling can bring – from distributing on-call days fairly to ensuring the correct skillsets are being utilized in the right places.

  • AWS re:Invent 2018 Recap: Incident Management for the Future

    Tune in to hear from two IT industry experts as they discuss incident response best practices, toolchain orchestration tips, and their predictions on what to expect from incident and event management technology in the near future.

  • DevOps Self-Assessment

    Everyone wants to deliver software faster, and now there's a way for you to pinpoint exactly which DevOps areas you can tweak to bring you even closer to continuous delivery. Check out this quick DevOps self-assessment tool to see how you compare to the competition and where you can stand to make a few DevOps improvements.

  • Hidden Impacts to Your Major Incident Management Process

    In major incident management strategies, keeping stakeholders informed throughout the resolution process is often considered a critical step – but why? Click inside to read more about what IT pros are saying about stakeholder reporting – and spoiler alert, it's not encouraging.

  • Getting Started with Incident Management & Automation Tools

    New incident response and automation tools promise relief for system admins and engineers, but choosing the right one for your enterprise can get complicated. In this E-Guide, discover what incident management tools are all about, and how to find one that best aligns with your enterprise's configuration.

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