All Research Sponsored By:Avaya
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Who's in Charge of Your Unified Data Center Fabrics?
Since components in a unified fabric have both LAN and SAN technology elements, deciding who manages the fabric can be difficult. This E-Guide can help you find out who to pick!
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Fit-for-Purpose Data Center Networking
The evolution of the network creates a number of new opportunities, especially for the convergence of storage and real-time traffic.
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Enable Virtualization With Data Center Fabrics
Discover why networking vendors are responding to virtualization by introducing data center fabrics and how they are replacing outdated networking architecture.
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Compare and Contrast SPB and TRILL
With the amount of data center consolidation occurring today, moving to server virtualization has happened very quickly. This whitepaper discuss SPB and TRILL, two emerging technologies that wish to virtualize networks without adding complexity.
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Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC
This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI.
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AmeriMerchant Video
This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
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Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.
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Revolutionizing Patient Care Through Communications
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
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Home Suite Home
This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
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Enhancing customer experience: first, do no harm
By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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From Niche to Mainstream, the Evolution of Video Collaboration
This report discusses how companies use video to create business value by reducing travel, achieving quantitative return on investment, and creating revenue.
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An Integrated Solution for Context-based Customer Experience Management
Moving to a customer experience management approach requires an infrastructure that is open, scalable and capable of bringing together state-of-the art applications, fully preserving customer context.