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Implementing Web Chat: How to Launch, Staff, and Monitor
Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Recruit and Build the Right Team for Your Service Desk
Access today's exclusive white paper to learn important information regarding best practices of managing the people on your organization's help-desk.
Six Solutions for What's Keeping Executives Up at Night
This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis.