All Research Sponsored By:Citrix Online- GoToAssist

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Implementing Web Chat: How to Launch, Staff, and Monitor
Read this white paper to learn more about why you should implement web chat into your current customer support operations.
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Recruit and Build the Right Team for Your Service Desk
Access today's exclusive white paper to learn important information regarding best practices of managing the people on your organization's help-desk.
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Six Solutions for What's Keeping Executives Up at Night
This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis.