Drive intelligent ticketing by shifting left

For service desks, shifting left has become more important than ever. The increase in workspace applications, combined with higher service quality expectations among today’s digital nomads, have driven incident volume and complexity to a critical level.

In this Solution Brief, explore how Riverbed’s Aternity Digital Experience Management (DEM) Platform enables companies to significantly reduce service desk ticket volume by enabling companies to shift to level 0.

Vendor:: Riverbed
Posted:: Mar 25, 2024
Published:: Mar 25, 2024
Format:: PDF
Type:: Product Overview

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