Teleperformance puts one auto maker’s contact center on the fast track

A leading automotive manufacturer aimed to enhance its customer care center to reinforce market standing, nurture client relationships, and bolster loyalty.

This involved improving response to various front-office queries through:

Enhanced product training and personalized coaching for customer service representatives
In-depth understanding of manufacturing and sales procedures
Skill development for handling intricate client interactions

Curious about how this automaker enhanced its customer care center performance swiftly with Teleperformance? Access the case study for details and arrange a schedule a demo to delve deeper into the success story.

Vendor:: Teleperformance
Posted:: Mar 4, 2024
Published:: Mar 4, 2024
Format:: PDF
Type:: Case Study

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