This resource is no longer available

“Happy agents make happy customers. It’s a powerful virtuous cycle,” explains RingCentral’s AVP of Product Marketing, Gayathri Krishnamurthy.

Because of this cycle, organizations have much to gain from fusing their CX and EX.

What does the fusion look like? This white paper explores an approach that leverages automation in order to free up agents’ time. Agents can then use their time to prioritize the human elements of interacting with customers.

Read on to learn more.

Vendor:

RingCentral

Posted:

Apr 26, 2023

Published:

Apr 26, 2023

Format:

HTML

Type:

White Paper