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As businesses roll into 2023, it’s crucial for them to be aware of popular trends for industries, workplaces, customer service and more.
But with so much to expect for the new year, how can organizations keep up and best understand what’s relevant to them?
Browse this guide to discover the 12 top business trends to watch out for in 2023 including:
- SMS texting to engage new audiences
- AI now crucial to successful customer experiences
- An increased focus on sustainability
- And 9 more