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NTT DATA had been offering an enterprise information portal for its employees for some time, but the organization found that content accessibility was proving challenging. Users struggled to access company information, and, with a user interface designed to be viewed on a PC, employees encountered time-consuming difficulties when using mobile devices.

The solution was to create a new EX platform that would increase employee touchpoints and allow them to seamlessly access company information, submit requests, and benefit from knowledge banks.

Take a look at this case study to learn why NTT DATA turned to ServiceNow and based its new portal on ServiceNow HR Service Delivery.

Vendor:

ServiceNow

Posted:

Jul 23, 2022

Published:

Jul 23, 2022

Format:

HTML

Type:

Case Study