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According to a recent report by Project.co, 74% of people say that they have stopped dealing with a company due to disorganized communication and moved to a competitor.
This is the context in which, according to a SuperOffice survey, businesses are urgently focusing on customer experience (45.9%), whereas in the past they were more likely to prioritize product and pricing to attract customers.
Yet, despite this concerted focus, many still report communication as a major challenge. Why?
Learn how to confront potential communication challenges in your business by reading the following paper, and resolve them using UC systems.