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IT isn’t exactly rock and roll, but that doesn’t mean you can’t learn while still having fun. Tune in to the ITSM World Tour, to hear what customers and industry experts have to say about IT management in the real world.

In this interview, CBS’s VP of Brand Identity, Mitch Cardwell, discusses how the quantity of marketing content his department produced created a logistical nightmare for IT. CBS made the switch to Atlassian’s Jira Service Management to put all the licenses and paperwork that their content required into a single more efficient system.

Catch the full interview and hear first-hand about the importance of effective ITSM, even beyond the scope of a conventional IT department.

Vendor:
Atlassian
Premiered:
May 19, 2022

This resource is no longer available.